Question about HP Office Equipment & Supplies
I bought a MacBook Pro and received a free HP C4680 printer. The printer works ok half the time, but it continually goes offline and the only way I can print a document is to close all applications and turn the printer and my Mac off and Restart. It then prints fine. It's frustrating. Is there an easier way to get the HP back online?
Just a thought, did you use the HP CD that came in the box?
Go to Apple's website and look under the support - downloads section. You'll find a mega-sized download of up-to-date HP drivers. Download it and install it.
Then open the print and Fax setting in system preferences and remove the existing HP printer, You should then have no printers listed in the printer box.
make sure the printer is connected to the macbook and switched on and then use the Plus symbol to add a new printer. In less than a moment your printer name should appear in the empty space. Select it and wait. You should then get a thing saying 'Print Using...." It should fill in automatically with info about the driver being used.
Do what ever it asks and then close the window and see if you can print without the earlier problems.
Posted on May 04, 2010
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Posted on Jan 02, 2017
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