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Heather, switch off machine from electric supply.gently lay machine on its back, you will then be able to look at the needle holder .remember the needle has a flat side and this must corispond to the shape where the needle enters into the space for it . be sure you tighten needle into place with the tool provided for the job. Reston machine back onto it's base . Tread up machine and slowly turn by hand the side wheel to make sure the needle is in the right place. When this is working you can refit electric cable as continue sewing. P'S try sewing on a bit of spare fabric to make sure all is well..happy sewing , lois
Yes, try looking very closely at the needle assembly. Make sure the new needle is loaded with the flat side against the arm that holds it. If the machine is only a few months old, it's probably under warrantee. There should be a number to call on the serial plate. If all else, call the store you purchased it from. Sometimes they have sales people who are well versed with their equipment and can help you but I bet the needle is facing the wrong direction when you replaced it. Find any broken pieces of needle and remove them too. Look with a flashlight. I hope this helps!
I don't know about a Freesia specifically, but I saw my tech. literally rip off the front of my Designer 1 once - took me years to get over the trauma!! I think with most of these modern plastic machines, the various parts of the cover are clipped on. You just need to be brave, take a hold, and go for it. I would be sure to remove any "loose" bits and take a good hard look at which bit fits where first. Try jiggling the part you want to remove to see if there is more "give" in one direction than another. Also be prepared in case you accidentally break the lugs that hold the piece in place.
Generally, there will be a cut out inside the 'needle clamp' that will allow it to only go on the 'needle arm' one way 'round as it slides over the shaft.
The screw to tighten generally comes in from Right to Left.
If this does not help entirely, try taking a look at any other machine, mum's, friend's, in a store....etc and take note of the arrangement.
If you have a friendly local sewing shop where you buy threads etc, ask if they could show you.......plead accident, unattended young fingers, whatever......the easiest is to compare a good one ans see how it should be.
Totally happened to me last week. I discovered that the metal piece that fell off and holds the needle has a small screw that holds it in place. It needs an Allen wrench (tiny one) to tighten it back into place. I just lucked into figuring it out.