Question about Sanyo Katana LX Cell Phone

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How do I get my contacts off My Kitana if the phone wont power up? I am unsure of why it quit working. (Yes I tried charging it) and I received a replacement Kitana today.

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Without power, you cannot retrieve the contacts. I assume it's sprint or a cdma carrier that does not use sim card. If for some reason you have a sim, then they might already be on it.

Posted on May 04, 2010

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Unfortunately electronic parts like the battery charger can get faulty quite easily.
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Sounds like it isn't charging properly, Try cleaning your battery contacts with rubbing alchol and a q-tip, be sure to ge the contacts on the battry & phone, also get your charging port. Good Luck

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Okay here's how to remove the battery:
1.Lay phone back up on a flat surface
2.You will see a tiny little tab that you can with your nail pull back that is like a safety release.
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