The RC500 just shuts down and when you press the power button it is dead if you leave for a time up to a day sometimes it boots up fine and other times you power it on and it can takes 2-30 seconds and shuts down again without warning i also know of at least 1 other machine with the same fault (could this be anything to do with the power supply if so what type of replacement do i need)
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try this, go to control panel, select Power Options, make sure the section that says "When I press the power button" it says shut down the computer.
You may also want to check in the BIOS where it says what do you want to do when you press the power button, you want both to say to shut off the PC.
I hope this helps.
Good Luck and have a pleasent day.
I had this problem the other day... I held down the power button until the computer shut down. Then, pressed the power button to start it up again. Windows started with out any problems so, once it got up and running, i did a "proper"restart and all is well.
Disconnect the power from the wall outlet for about a minute, also disconnect the NIC cable as well if one is connected.
Plug back in and see if the computer boots normally.
If this doesn't work disconnect all USB devices that are connected, leave only the keyboard, mouse, video and power connected, if the PC boots, connect the rest of your USB devices one at a time and see if you get any errors.
I hope this helps.
Good luck and have a nice day.
Let me tell you that do not use UPS current on to the computer as the current in UPS is (AC) it would blow whole of the power supply or might effect to your Computer processor. As now you are suggested to get new power supply. hope fully this would work
I would test the memory. Also I think some computers will shut down if the fan on top of the CPU quits working. Or maybe one of the other fans or the Hard Drive quit and is drawing too much juice causing the PSU to shut down. It sounds like something may be grounding.
More information would help to resolve this issue.
Are you shutting down by selecting Start and shutdown or have you tried pushing the power button on push (not holding the power button)?
Try this: Press and hold the power button in solidly for about 10 seconds. If it shuts down before you get to 10 just let off the power button. This should work, but may not solve the problem.
If you reboot it and still can not shut down from Windows, hold power button until it shuts down, unplug the power cord and disconnect everything from the computer other than the keyboard, mouse and monitor. With the power plug still unplugged, hold the power button in for about 15 seconds (this resets the power supply and can clear a corrupt BIOS).
Reconnect power and after booting, see if you can shut down from Windows.
If still no go, click Start, Programs, Accessories, System tools and select System Restore.
Follow the prompts and select a bold date back to a time before you had problems shutting down. That should do the trick.
Let me know if you get it fixed or if you need more advice.
Is it possible that you have changed the settings of what buttons do what on your system? E.g. you could have changed the power button to "switch user" instead of "shut down", to check this (in XP) go to "Power Options" (in Control Panel" and then click on the "Advanced tab" at the top, then select "Shut down" from the drop down menu at the bottom of the window.
If this is already set to shut down then maybe you could do a system restore in case another setting has been changed, restore it to before the PC started doing this.
Alternatively try actually choosing "Turn off Computer" from the Log On screen (press Ctrl + L to get to this screen, or choose switch user/log off). If you are using Vista I beleive that there is a shut-down option from the Log In Page there (which again you can access by pressing Ctrl + L on the keyboard.
If the computer shuts down with no warning then it could be your power supply is faulty, which explains it not turning on sometimes. Just check the back of the PC to make sure it is plugged in properly (TURN OFF ALL POWER TO THE PC BEFORE CHECKING). if this does not help, get it looked at by your local qualified computer technician if you don't know how to replace a power supply. Also, a connection to the motherboard to the Power button may have a fault somewhere, which also means take it in for a look if you don't know what to do. If it does give you warning with 'Windows is shutting down' it can be the following things. 1- Your power button on the PC is sticky and movement causes the computer to think you have pressed it and so it shuts down, which can also explain why it wont turn on all the time. Just use some household grease cutter and spray it on the outside of the button, turn off the power supply to th computer and press it in and out a few times to get it back to working order 2- A Virus is shutting your computer down on you, but this does not fully explain why it won't turn on but this could be an effect of the virus so use a virus checker to see if this is the case 3- Your computer system is getting too hot and usually a computer has setting which shuts it down before permanent damage happens. Check your PC fans to make sure they are running and feel around where your computer sits to see if its warm or hot and replace the fans or put your PC in a cooler environment
I experienced this very thing today. Disconnect everything and then reconnect. Make sure that every connection is accurate and also make sure that the spacers, or gold screws in between the case's body and the motherboard, are in place. If the fans are starting for a split second and then the computer shuts off then this should fix your problem. Otherwise if you're using all of the same components I can't think of any reason this should happen.
It sounds like the CPU is overheating. When the system boots up, can you hit the DEL, ESC, or F12 key to get it into BIOS mode? Often, there will be a setting in there to monitor the processor temperature.
If you can get it into that screen, leave the computer in that mode and keep checking the temp.
Make sure the machine itself has good air circulation and isn't in a hot spot in your house (for example, where sunlight hits the main box) If it continues to flounder, you'll probably need to upgrade the CPU fan or install a heat exchanger fan...