Question about Sony Playstation 3 (PS3) Console

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PLAYSTATION 3 GAMES, CD'S, AND DVD'S DONT WORK AND SHOWS NO ERRORS. WE SET SYSTEM TO DEFAULT AND ALSO DID FULL RESTORE . ITS ONLY 5 MONTHS OLD. HELP!!!!!!!!!!! THANKS MIKE

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Sounds like the dvd player is bad, i would exchange it.

Posted on Mar 26, 2008

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My playstation 3 will no longer play blue ray movies or DVD why is this. It now just shows a black screen that I can not get out of. How do I fix this?


The PS3 has a special Recovery Menu, which you can access in the following way:
1. Turn off Playstation 3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION 3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION 3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION 3 System

From the above select option "Rebuild Database". After PS3 has executed this DB rebuilding operation, the disc games will be visible again in the menu.

Apr 20, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Will not read the dvd or games? Doesn't sound like it is even trying to read the disk. I have tried multiple games and dvd's but no luck. Any ideas?


The PS3 has a special Recovery Menu, which you can access in the following way:
1. Turn off Playstation 3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION 3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION 3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION 3 System

From the above select option "Rebuild Database". After PS3 has executed this DB rebuilding operation, the disc games will be visible again in the menu.

Apr 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

On my playstation 3 im trying to play socom u.s navy seals confrontation.I have to install it and it doesnt even say 1 it say error code 80710723. What does that mean and how can i fix it.


If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

Hope this helps.

Jun 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error


If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

Hope this helps.

Jun 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I dont know


If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

Hope this helps.

Jun 22, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

DNS error 80710102


If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

If all these fixes fail to work you can contact sony at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3

Hope this helps.

Jun 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error 800100a


If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

If all these fixes fail to work you can contact sony at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3

Hope this helps.

Jun 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation will not read dvd's and just recently stopped reading games. I'm just wondering how to reset the entire system


  1. From the XMB™ home menu, go to icn_settings.gif(Settings) > icn_syssettings.gif(System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the icn_btnx_color.gifbutton to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup process before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Read this next paragraph carefully!!!!!!
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content. (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.)

Apr 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error code 80010514


Sony has a few fixes for this.

Visit PLAYSTATION 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

  1. From the XMB™ home menu, go to icn_settings.gif(Settings) > icn_syssettings.gif(System Settings) > [System Information].

    The system will display the System Software version number.
OR During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB™ home menu, go to icn_settings.gif(Settings) > icn_syssettings.gif(System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the icn_btnx_color.gifbutton to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup process before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content. (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.)

OR

Power-Cycle All Network Equipment Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.
Hope this helps. Good luck and happy gaming!! // //

Sep 29, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Parental code


Try to reset the PS3 by holding down the power button for at least 5 seconds. Otherwise, you can try this:
1. From the XMB home menu, go to icn_settings.gif (Settings) > icn_syssettings.gif (System Settings) > [Restore Default Settings].
2. Once you select [Restore Default Settings], you willsee a list of settings that will be restored. Scroll through them andpress the icn_btnx_color.gif button to restore the settings.
3.

  1. After the operation is complete, youwill see the initial setup screen that appeared the first time youturned on the PLAYSTATION 3.
    You will need to go through the initial setup process before you can use the PLAYSTATION 3 again.

IMPORTANT
TheRestore Default Settings feature will erase any previously savedsettings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also,do not confuse [Restore Default Settings] with the [Restore PS3 System]option (the next option down on the menu). The [Restore PS3 System]will not only restore the default settings, but it will also delete all hard disk content. (You will lose all saved content from your PS3 system's hard drive if you use [Restore PS3 System].)

Jul 24, 2008 | Sony Playstation 3 (PS3) Console

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