Question about HP Pavilion dv9000z Notebook

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CD/DVD Drive stopped working. When I insert a

CD/DVD Drive stopped working. When I insert a black CD-R to copy files, nothing happens. The device manager does not show a CD drive. How can I fix this problem?

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  • Master
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Unfortunately, if device manager is not reconizing your CD drive, your drive has gone bad and needs to be replaced.

Posted on May 04, 2010

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  • HP Master
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Or open your PC and check if any cable are disconnected.Also disconnect the CD drive then power on, the power off, re-connect the drive and restart to see if it recognize.If not the drive is bad.

Posted on Sep 24, 2012

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Posted on Jan 02, 2017

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Tip

The Installation CD Does Not Start Automatically in Windows XP


This tip answers issue regarding CD's that come with your HP printer. <span>If after putting the installation CD into the CD drive, the software does not automatically start installing the software you can do either one of the following.</span> <span>1. On your pc, go to Start, click My Computer, right-click the CD-ROM drive then click Autoplay.</span> <span>2.If nothing happens, check whether the Autorun feature is enabled, if not enable <b>Autorun</b> by going to t</span><span>he <b>Control Panel</b>, double-click <b>System</b>, go to <b>Device Manager</b> and click the plus sign next to CD-ROM Drive entries. Right-click the name of your CD-ROM and go to <b>Properties</b>. In the<b> Properties</b> screen, go to <b>Settings</b> and check the box next to <i>Auto Insert Notification.</i></span> <span></span><span>Or</span> <span>Click <b>Start</b>, then <b>Run</b>, type <span>gpedit.msc.</span>Click <b>Administrative Templates</b> under <i>Computer configuration</i>. Click <b>System</b>, then click <i>Turn off Autoplay</i>.Right-click <i>Turn off Autoplay</i>, then click Properties. Under <b>Setting</b>, click <i>configured</i>.</span> <span>3. If any of the two won't work you can manually install the HP software CD. To do this, c</span><span>lick <b>Start</b> and then click <b>Run. </b></span><span>Click <b>Browse</b> and then select My <b>Computer</b>. </span><span>Click the CD/DVD drive. </span><span>Double-click the <b><u>setup.exe</u></b> file.</span><span>If nothing happens, it may be because CD drive is unable to read the CD.</span> <span>4. Check whether the CD drive is working by playing other CD or DVD.</span><span>If music CD/Video CD is not working then there is an issue with CD/DVD drive, contact Computer manufacturer.</span><span>If the Music/Video CD works with the CD drive, clean the HP software CD using a soft cloth damped in distilled water and wipe the CD with lint free cloth.</span><span>Reinsert software CD and wait until it auto plays.</span><span>If it fails again then try inserting software CD in a different drive if any.</span> <span>5. </span><span>If CD is not working in any of the available drives then copy the files to the hard drive.To do this,c</span><span>lick <b>Start</b> and open <b><i>My Computer</i></b> or double-click <b>My Computer</b> on the Desktop.</span><span>Double-click <b>C:\</b> or <b>D:\</b> , assuming C: and D: are the computer hard drives.</span><span>Right-click the empty pane in C:\ or D:\ of <b><i>My Computer</i></b> and select <b>New</b> .Then click <b>Folder</b> .</span><span>A new folder is created. Rename the new folder <b><i>HP Driver</i></b> .</span><span>Right-click <b>Start</b> and then click <b>Explore</b> to open Windows Explorer.</span><span>Locate the CD-ROM drive letter in the left pane of the window and select it so that the contents are displayed in the right pane.</span><span>Click <b>Edit</b> in the <b><i>File</i></b> menu and then click <b>Select All</b> to highlight all of the files and folders.</span><span>With the files still selected, click <b>Edit</b> and then click <b>Copy</b> .</span><span>Close Windows Explorer. Open the HP Driver folder created in step 1, click <b>Edit</b> , and then click <b>Paste</b> to copy the files to the HP Driver folder on the hard drive.</span> <span><br /></span> <span></span><span>If while copying, a <span>Cannot copy from source disk or drive</span> or <span>Cannot copy specified file</span> error message is displayed, then check the functionality of the CD drive by using a different CD. </span> <span><br /></span> <span>If other CDs work correctly, it means there is an error reading the HP software CD.</span> <span><br /></span> <span></span><span>If the files cannot be copied from the CD, the CD may be defective. In this case, you can either download a software or order a CD at <u>support and drivers</u> page of hp.com.</span>

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1 Answer

My problem is that almost all of my CD's cant be read by my DVD rom drive in my computer, when I insert the cd it keeps on blinking until it stops and nothing happens, I tested it on the laptop and it...


it sounds like the dvd drive without ,,that's kinda what happened to our cd drive last week, I bought a cd drive at walmart,,but they also have good one at best buy

Aug 26, 2011 | Acer (KV.16X04.007) DVD Drive

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No disks being read in the LG drive.


Also try uninstalling and reinstalling in device manager and check the cables to make sure they are properly seated.

Dec 26, 2008 | LG GSA-H42N 18x DVD RW DL IDE Drive...

2 Answers

Laptop not recognizing CD drive F


Hi,

the yellow exclamation mark, states that the device is not functioning correctly.
options are:-

1:) go to the manufacturers website, and see if you can download a driver for this.
2:) try uninstalling the device, reboot and see if the device manager, finds new hardware, if so reinstall the device drivers.
3:) eject or remove the device, re-insert ( possible dirty-bad-loose Connection.

Mike @ Compurepair.

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2 Answers

ACER 9410CD/DVD-ROM driver not found.


Hi there,
I am assuming you are using XP,

update the drivers via device manager and select the device with the yellow question mark,right click update,reboot and restart

if nothing then remove the device via add/remove programs
select device and remove,reboot and restart

should auto recognise and install the drivers for you,
dont forget to do SP2 updates
Good luck with that,

Let me know how it goes thanks

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You can only copy files to a blank disk by using programs like NERO or by using a re-writeable disk like DVD-RW which you can format and use it like a hard drive. You need also burner not an ordinary DVD or CD player.

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my combo drive also not reading dvd :(

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alright. bubul78, your post is in no way shape or form a solution for the problems given by other users. I too have a acer laptop with the philips dvd drive in it, device manager detects the dvd reader and says it is running with no problems. i can hear the drive read the cd when inserted, tho when trying to access the drive through my computer the window hangs at the hourglass for a min or so, then says please insert a cd. only solution is that something is physically wrong with the drive. ok so solution found, replace the cd drive. but where is acers sight to order replacement parts? poor site navigation in my opinion.

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Benq CDRW 5232X drive, running on Win XP.


The laser lens in your drive might be dirty or failing. Try the following solutions: Clean the laser lens with a DVD player lense cleaning disc. Lense cleaning discs are available at many electronics retail store. Sorry i can't help you more.

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