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I had the same thing, but on a monitor. It means some pixels on your TV are heavily damaged, meaning your tv fell, or something got thrown at it or just hit it hard, or just because the box you bought it in wasn't completely sealed which damaged the device in transport.
Those pixels cannot be recovered, meaning you would have to use your warranty (if you still have it, or if it is still valid) to send this back to the company (or bringing it to the store you bought it in) to get a new one.
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Can you describe the 'box'? Is it the top half, bottom half, a little of either? What kind of TV do you have?
I suspect you might be noticing the aspect ratio of the various source programs being presented differently on a wide screen than you are used to. DVD programs come in a variety of aspect ratios. Normal TV is 4x3, that is, 4 units wide versus 3 units tall. Wide screens are more like 16x9, so a 4x3 image presented properly on a wide sceen would have black vertical bars on both sides. That is normal.
Some people are offended by the black bars and TV's are unfortunately designed to allow gross modification of the image to fill the space. That is akin to taking a photo of yourself and stretching it to fit an improper frame. That probably wouldn't be very flattering to you and certainly wouldn't be accurate. Which is more important - the picture or the frame?
Try Reseting It Unplug It For 30 Seconds And Then Release And Plug It Back In Once You Go To Turn It On Hold The On/off For 10 Seconds and Then Release. This Will Hopefully Restore The Factory Setting And You Can Determine If Its A User Setting Or Hardware Problem.
Look in the menu for the "captions" heading. Once in the closed captions, turn off the "text" heading. This text mode is putting up the black box on the tv
This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?
It sounds like your "Text" feature of your closed captioning may be activated. It sounds like what you would want to do is go in to your television menu and select CC or Closed Captioning to mute or off.
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