Question about Yahoo Mail
My yahoo mail account email@example.com keeps sending out emails to all of my contacts on it's own. I have Norton loaded onto my computer and it has said anything about a virus. How can I find out why it's doing this? My contacts are getting very irritated at me.
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Posted on Jan 02, 2017
SOURCE: unable to reply, forward or compose new emails on my yahoo account, will not load emails properly. unable to access any tool functions along top yahoo page (ie check mail, new, what's new,mail classic
alot of the times, just going into internet options and setting everything to default, and clearing the cookies and files works about 50% of the time.
This is possibly a yahoo issue. If you use yahoo thru ATT, you can call ATT for support and they will escalate any valid issues to yahoo for you.
Their phone number is 1-877-722-3755
ask for tech support at the prompt
they can remote on your computer to see if it is a java issue or whatever
if they can replicate it on their computer also, they will create a yahoo trouble ticket and give you thier member service number. Yahoo resolves 85% of these within 48 hrs.
If they cant replicate it, then they will consider it a pc issue and refer you to connect tech or to best buy's geek squad.
Personally, I would also try sending emails in safemode, If you can do it in safemode, and not in reg mode, it is definately PC related.
To get to safemode, turn your computer off and when you turn it back on, tap the F8 button until you get an advanced screen. Pick safemode with networking with the arrow keys. Log in, click yes when it tells you you're running in safemode, and then when your on your desktop, which will look alot differnt, black background with big icons, click on internet explorer and go to mail.yahoo.com and see if it works now, if it does, like i said, its pc related. If it still cant, call ATT's support if you have thier DSL or U-Verse
Posted on May 02, 2009
maybe you have switched this account to classic. or there are such mail or app which is not supported by your current browser. please try switching browser. Since, IE6 and IE7 is not currently supporting many new features , you should consider firefox, chrome or safari browser, if you are using IE.
Posted on Oct 07, 2009
Yes, in this scenario, your email was indeed compromised. This is caused by an infection on your pc or with the computer that you used in logging into your yahoo. Please do a thorough scanning of your computer. If your current antivirus does not detect the virus, you can use the antivirus below:
Posted on Oct 17, 2009
Testimonial: "very thorough response. sad thing is, neither Yahoo! nor my IT group at work responded to my ticket... "
You should change your password immediately. It happened to me one time, I couldn't sign on to my yahoo messenger and the software advised me to change the password.
It was resolved by changing the password.
Posted on Apr 12, 2011
Testimonial: "changing my password was recommended in asking the question from my yahoo account. my concern is ,will this assure my contacts will not get spam mail."
Tips for a great answer:
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Yahoo POP3 and SMTP Settings:
Find below the basic POP3 settings that you need to
configure in the email program where you want to access Yahoo mails.
Incoming Mail (POP3) Server: pop3.mail.yahoo.com (Use SSL,
Outgoing Mail (SMTP) Server: smtp.mail.yahoo.com (Use SSL,
port: 465, use authentication)
Account Name/Login Name: Your Yahoo! Mail ID (your email
address without the "@yahoo.com")
Email Address: Your Yahoo! Mail address (e.g.,
Password: Your Yahoo! Mail password
Note that you also need to enable "Web & POP Access" on your Yahoo Mail account to send and receive Yahoo! Mail messages through any other email program.
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