Question about Roxio Creator 2010 Full Version for PC (244000)

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Hi Name is Joe.

I had roxio creator 2010 installed once and it work just fine on this computer. I had to do a format of the hard drive, and when i put the program back in, it told me the setup has determined that your configuration does not support any of the included prodocts ... i paid 80.00 for this program and i can't use it........... can you tell me what is wrong...?

Thanks Joe

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To create setup files (.exe), Inno Setup Compiler is the best tool. It is free to use. The 2012 version is awsome. The features are better than most commercial software. Download it here

Posted on Aug 11, 2012

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Resolution


Installing on a Windows Vista computer

Creator 2010 requires a minimum of Windows Vista Service Pack 1 for installation. You can either perform a Windows Update (recommended) or install Service Pack 1 for Vista here.


Installing on a Windows 7 computer

The issue might be caused by the Creator 2010 setup package running in Windows Vista compatibility mode on Windows 7. Please use the following steps to turn off Vista compatibility mode for the Creator 2010 setup package:

  1. Right-click on the setup package and choose Properties.

  2. Click on the Compatibility tab in the Properties window.

  3. In the Compatibility mode section, uncheck the box that is labeled Run the program in compatibility mode for Windows Vista.

  4. Click OK to save the changes.

  5. Re-run Creator 2010 the setup package.

Posted on May 04, 2010

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