Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Drain hole under the evaporator coil in freezer keeps icing up

I melt it with a hair dryer but in a week the ice is back covering the aluminum pan around the drain hole.

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The drain may be clogged or running slow, flush some very hot water down the drain opening using a turkey baster or syringe. Here is some information I put together on drain freezing and how to clean them out in a little more detail. Let me know if this works for you. Thanks

http://www.fixya.com/support/r4686046-water_leak_from_freezer_ice_freezer

Posted on May 04, 2010

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1 Answer

Water leaking into bottom of freezer


The problem you are experiencing is normally a blocked evaporator drain line. Whether you have a side by side model or a top mount freezer the solution is relatively the same. Most top mount freezer models have a rear evaporator panel covering the aluminum evaporator coils. There are some instances where the evaporator coils are on the floor. These instructions are for top mount freezers where the rear freezer panel covers the evaporator coils. First of all, if there is an ice maker in your unit, this will have to be removed. Normally there are two screws which can be loosened and the body of the ice maker can be lifted off the screws leaving only a plug in harness to disconnect. Remove the harness either from the plug at the left wall or rear of the freezer and set it to the side. Next, remove all the screws securing the rear panel. Remove the rear panel exposing the aluminum evaporator coils. Be careful not to damage these coils as they contain the freon that cools your refrigerator. If you look closely underneath these coils, there will be ice from frozen defrosted water. Using a hair dryer and not a heat gun, melt all the ice and sop up the water with a towel. Now you will see a drain hole which is normally still blocked with ice. Pour hot water in this hole and sop it up. Keep doing this until you pour water down the hole and it drains into the evaporator drain pan either under or behind your refrigerator. Once you have unblocked this drain line, reassemble and plug the refrigerator back in. Set all controls to the middle settings and within 24 hours, your unit will be functioning correctly once again. If you need further assistance, we are here. Eric Campionhttp://www.affordableappliance.com

Mar 23, 2012 | Whirlpool Refrigerators

1 Answer

Water accumulating under veg.bins. Do not have ice maker hooked up. Whirlpool ET20DKXXN10 Model Mfg. date 1992.


you have a blocked drain in the freezer.when the machine goes into defrost a heater comes on and melts any ice that built up on the evap coil,the ice melts and goes down the drain and into a pan at the bottom where the compressor and condenser coil is and evaporates from the heat,your drain is blocked so the water can't go down the drain and it has nowhere to go but down into the fridge section.unplug the machine,remove all the food out of the freezer,remove the shelf and the inside back wall of the freezer.you might have to heat up the back panel with a hair dryer to get the wall out,when you have the back wall off melt any ice with the hair dryer,now you have to clear the drain,i use a steemer to blow down the drain but if you don't have a steemer stick a screw driver into the hole and the metal on the driver will heat up and help melt the ice,when you think the ice is melted in the hole get a turkey baster or something that will blow or push anything in the drain out,then pour hot water into the hole,if the water drains down then you're done if not keep hitting it with heat and hot water and try to clear the drain.hope this helps.

Sep 13, 2011 | Refrigerators

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Water is dripping into the bottom of my fridge. I have cleaned and vacumned the coils. How do I access the drain to see if it is frozen?


Remove the ice maker and back panel in freezer.1/4 inch nut driver to remove screws. there are 3 screws for the ice maker 2 on the back wall and 2 on the bottom panel. Use a hair dryer to melt ice block.All water will flow down into drip pan under fridge. May overflow use a turkey baster to remove water from pan. Pour hot water onto drain until the water flows freely into the pan.

Jun 26, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

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Ice is being made in the bottom of my frezer


Remove the food and the ice maker from the freezer ( if equiped ) . Remove the rear freezer panel . Using a hair dryer , start in the middle , below the coils , defrosting , until you see the drain hole . Use hot water to help defrost the hole . Once water starts going thru the hole , use a small hose inserted into the hole , and blow thru , to remove any unseen debris in the drain line . Use an ALUMINUM or COPPER solid wire , 14-16 guage , with the insulation completely off , and insert one end into the drain hole as far as possible without any force . Wrap the other end about 1 1/2 to 2 turns , around the black rod (defrost heater) , above the hole . When refrig goes into defrost , the heat will transfer from the heater , to the wire , keeping the hole from freezing up again .

Dec 05, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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Freezer side is leaking water & temp is 25


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Oct 12, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Water is leaking from the ice maker. It is


Are you sure the ice maker is leaking? MOst often it is a blocked drain. The problem you are experiencing is normally a blocked evaporator drain line. Whether you have a side by side model or a top mount freezer the solution is relatively the same. Most top mount freezer models have a rear evaporator panel covering the aluminum evaporator coils. There are some instances where the evaporator coils are on the floor. These instructions are for top mount freezers where the rear freezer panel covers the evaporator coils. First of all, if there is an ice maker in your unit, this will have to be removed. Normally there are two screws which can be loosened and the body of the ice maker can be lifted off the screws leaving only a plug in harness to disconnect. Remove the harness either from the plug at the left wall or rear of the freezer and set it to the side. Next, remove all the screws securing the rear panel. Remove the rear panel exposing the aluminum evaporator coils. Be careful not to damage these coils as they contain the freon that cools your refrigerator. If you look closely underneath these coils, there will be ice from frozen defrosted water. Using a hair dryer and not a heat gun, melt all the ice and sop up the water with a towel. Now you will see a drain hole which is normally still blocked with ice. Pour hot water in this hole and sop it up. Keep doing this until you pour water down the hole and it drains into the evaporator drain pan either under or behind your refrigerator. Once you have unblocked this drain line, reassemble and plug the refrigerator back in. Set all controls to the middle settings and within 24 hours, your unit will be functioning correctly once again. If you need further assistance, we are here. Eric Campion

Mar 20, 2009 | Roper RT21AKXKQ Top Freezer Refrigerator

1 Answer

Fridge autodefrosting but condensation not draining away and evaporating causing a build up of water in bottom of fridge section


The problem you are experiencing is normally a blocked evaporator drain line. Whether you have a side by side model or a top mount freezer the solution is relatively the same. Most top mount freezer models have a rear evaporator panel covering the aluminum evaporator coils. There are some instances where the evaporator coils are on the floor. These instructions are for top mount freezers where the rear freezer panel covers the evaporator coils. First of all, if there is an ice maker in your unit, this will have to be removed. Normally there are two screws which can be loosened and the body of the ice maker can be lifted off the screws leaving only a plug in harness to disconnect. Remove the harness either from the plug at the left wall or rear of the freezer and set it to the side. Next, remove all the screws securing the rear panel. Remove the rear panel exposing the aluminum evaporator coils. Be careful not to damage these coils as they contain the freon that cools your refrigerator. If you look closely underneath these coils, there will be ice from frozen defrosted water. Using a hair dryer and not a heat gun, melt all the ice and sop up the water with a towel. Now you will see a drain hole which is normally still blocked with ice. Pour hot water in this hole and sop it up. Keep doing this until you pour water down the hole and it drains into the evaporator drain pan either under or behind your refrigerator. Once you have unblocked this drain line, reassemble and plug the refrigerator back in. Set all controls to the middle settings and within 24 hours, your unit will be functioning correctly once again. If you need further assistance, we are here. Eric Campion

Feb 27, 2009 | Miele KFN8762SDED Bottom Freezer...

1 Answer

Leaking water under frig and ice-maker is not hooked up?


The problem you are experiencing is normally a blocked evaporator drain line. Whether you have a side by side model or a top mount freezer the solution is relatively the same. Most top mount freezer models have a rear evaporator panel covering the aluminum evaporator coils. There are some instances where the evaporator coils are on the floor. These instructions are for top mount freezers where the rear freezer panel covers the evaporator coils. First of all, if there is an ice maker in your unit, this will have to be removed. Normally there are two screws which can be loosened and the body of the ice maker can be lifted off the screws leaving only a plug in harness to disconnect. Remove the harness either from the plug at the left wall or rear of the freezer and set it to the side. Next, remove all the screws securing the rear panel. Remove the rear panel exposing the aluminum evaporator coils. Be careful not to damage these coils as they contain the freon that cools your refrigerator. If you look closely underneath these coils, there will be ice from frozen defrosted water. Using a hair dryer and not a heat gun, melt all the ice and sop up the water with a towel. Now you will see a drain hole which is normally still blocked with ice. Pour hot water in this hole and sop it up. Keep doing this until you pour water down the hole and it drains into the evaporator drain pan either under or behind your refrigerator. Once you have unblocked this drain line, reassemble and plug the refrigerator back in. Set all controls to the middle settings and within 24 hours, your unit will be functioning correctly once again. If you need further assistance, we are here. Eric Campion

Feb 20, 2009 | Jenn-Air JFC2089H Bottom Freezer French...

1 Answer

Freezer Coils icing over


Drain clogged.

Directly below the coils is the drain. You may have to use a hair dryer to remove the Ice so you can see the drain hole but it's there. Once you unclog the drain all that water should go down and into a plastic pan under the Ref. Heat from the compressor will evaporate the water so, you should never have to empty this pan.

Jan 24, 2009 | KitchenAid KSRS25IL Side by Side...

1 Answer

Trying to find hole below evaporator in freezer


The aluminum is the collection tray that the water drains down and goes down the tube to pan under fridge.

With all the ice you are talking about it will be hard to see. You might need to get a towel and mop up excess water as you go.

Get a shop vac if you have one and put the hose in the end that blows instead of vacuum's the warm air will aid in defrosting the ice out of coils. Other wise use a hair dryer. The drain is in center right below the coils. When you get to where you are closer to the as you say aluminum you will notice a small diameter hole say just smaller then a penny in size. Now get some table salt and put approx. 2 tea spoons on the top of hole. this will melt the ice much faster and clear out the drain tube in minutes. Then just clear out with some water and you can monitor the pan under the fridge to see how much water comes out. Hope this helps ken

Jan 18, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

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