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HP Laserjet 4700, trouble printing to custom size paper.

HP Laserjet 4700, firmware version 20090914 46.036.1, won't print on custom size paper. Paper size has been built in the driver software and assigned to "tray one manual feed." One the printer itslef tray one is assigned "any size, any type" paper. Printer grabs paper from manual feed but always tries to print as if it were letter size. This has happened repeatedly with different sizes. Any one had similar problems?

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Posted on Jan 02, 2017

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ctf1800
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SOURCE: HP LaserJet 9040mfp All-In-One... Problem

You first need to run a configuratin page from the infromation menu on the printer. It will tell you what size and type paper the printer thinks is in tray 2. If that does not match what is actually in the tray (size) then you may have a issue with the paper size switches on the right inside cavity of the paper tray. If the switches, there is a samll pca board behind the black cover with the 3 metal springs. That board is the same for both trays 2 and 3 so you could switch the boards to see if that is the issue. It could also be as simple as the paper tray bar not aligned correctly and the easy way is to switch trays 2 and 3 and see what happens. The type setting which is inputed at the printer if not matching the job will cause the paper to not be drawn unless that type is asked for. Example if someone changed the type to preprinted and you do not ask for preprinted it will never draw from that tray. Hope this helps.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=e
n&cc=us&objectID=bpl12037


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en
&cc=us&objectID=bpl10241&prodTypeId=18972&prodSeriesId=1845551

If tray 2 & 3 have same size/type, will pull paper from 3 until empty. Make sure that the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer control panel settings.)

Posted on Jan 09, 2008

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SOURCE: HP Laserjet 3050, need to press ok each time printing

did it work before? check paper size for trays - suspect it is set for a4, change to letter size

Posted on Mar 13, 2009

  • 40 Answers

SOURCE: hp laserjet p3005dn tray1 manual feed problem

you can choose mp first in "paper handing" printer menu or print tray1 is A4 default in properties of printer software.

Posted on Jul 27, 2009

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