Question about HP LaserJet 4700 Printer
HP Laserjet 4700, firmware version 20090914 46.036.1, won't print on custom size paper. Paper size has been built in the driver software and assigned to "tray one manual feed." One the printer itslef tray one is assigned "any size, any type" paper. Printer grabs paper from manual feed but always tries to print as if it were letter size. This has happened repeatedly with different sizes. Any one had similar problems?
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Posted on Jan 02, 2017
You first need to run a configuratin page from the
infromation menu on the printer. It will tell you what size and type
paper the printer thinks is in tray 2. If that does not match what is
actually in the tray (size) then you may have a issue with the paper
size switches on the right inside cavity of the paper tray. If the
switches, there is a samll pca board behind the black cover with the 3
metal springs. That board is the same for both trays 2 and 3 so you
could switch the boards to see if that is the issue. It could also be
as simple as the paper tray bar not aligned correctly and the easy way
is to switch trays 2 and 3 and see what happens. The type setting which
is inputed at the printer if not matching the job will cause the paper
to not be drawn unless that type is asked for. Example if someone
changed the type to preprinted and you do not ask for preprinted it
will never draw from that tray. Hope this helps.
If tray 2 & 3 have same size/type, will pull paper from 3 until empty. Make sure that the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer control panel settings.)
Posted on Jan 09, 2008
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