When on Skype I get an error saying my webcam is not supported
For MS LifeCam VX-1000, the software is intsalled, I log onto Skpe, I can here and see the other person, but they can not see me and I get an error message, the webcam is not supported. What is the problems?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Skype is very particular about webcams using the latest drivers. If you installed the software using a CD the chances are the software is out of date. Visit the Microsoft hardware support page http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001 Fill in the details and click 'GO' Aquaint yourself with the information available by clicking on the link:- "Microsoft LifeCam Readme and Troubleshooting Information" All the information you require should be found here, Including the latest software to download and Customer Support Check out any additional software you have to download if you are running Vista or Windows 7 Procedure to install software from the website:- Close all programs while uninstalling - downloading and uploading software Disconnect your webcam Uninstall the current webcam software on your computer Restart computer Download the Installation package from Microsoft Run the installer and choose your options when prompted Connect your webcam when prompted. Once you have your webcam installed you can configure it to the chat program of your choice. When using Skype do not run your webcam using the Lifecam software but let Skype have full control
Visit the Microsoft hardware support page http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001 Fill in the details and click 'GO' Click on the link:- "Microsoft LifeCam Readme and Troubleshooting Information" All the information you require should be found here, Including the latest software to download and Customer Support Check out any additional software you have to download as well as the Lifecam.
Before you go into Skype - unplug your webcam for a few seconds to reboot the software and only use the Skype software to launch your webcam
well once you have the microsoft webcam software installed..
that is the first step then to go to skype and in skype it will have you set up the video and audio upon first use...
iff you have already past first use..
then when you make a call with skype as long as the software is installed then skype will automatically detect this and use it as the default recording device and it searches also for microphones automatically...
so really not much for you to do, once the microsoft webcam is installed then skype setup takes care of the rest...
Test your webcam here by hitting "Allow" in top window and assessing your webcam in left hand panel. If it works here, you know the hardware is OK. Now you have to configure it to any program you want to use it in
SkypeIf you have problems when you use your webcam device in Skype, you may have to configure the audio and video setting in Skype.
To do this, follow these steps:
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your LifeCam device as the default microphone. For example, select
Microsoft LifeCam VX-3000.
In the navigation pane of the Skype Options window, click Video Settings.
Select your LifeCam device as the default Webcam. For example, select
Microsoft LifeCam VX-3000.
Test LifeCam by making a Skype test call.
For more information
about how to configure Skype Messenger, please visit the following Skype Web
I do not know the second program ( explorer express) but there will be a similar arrange for making your Hardware default
How much memory do you have installed in your
computer? It may need to be, increased, as this is likely to be the cause
of your computer freezing, rebooting, times out, or shutting down.
Hope this is of some help. Bud
I purchaased MS Lifecam from Walmart at a bargain price of $50.00 yesterday. I quickly installed the s/w on my windows 2003 XP under 5 mins. The camera worked for exactly 20 mins. I opted out from installing the Live Messanger ( don't need it). However the s/w crashed within 20 mins, complaining of a fatal error, which it could not Debug, but insisted on sending off the report to MS..which I declined. After trying to reload the s/w on the same computer for 3 more times, which involved remove and re-install..I finally gave up on the 2003 XP. I then tried to load the s/w on my windows 7 laptop..got the same error message. After messing with it for at least 5 hours, and ruining half my day, I returned the product back to walmart and got my money back. What a scam!! The MS Support site tells you to reinstall windows 7 and then try to reload the d- -n!! s/w again. What kind of Freaking solution is that??!! BTW I have plenty of space on laptop, 80 gigs..so space was not an issue.