Question about Kenmore Elite 45986 Front Load Washer

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I have a Kenmore elite he3t front loading washer and the washer will not spin or drain and shows an f2 code. any suggestions

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"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


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Posted on Sep 30, 2010

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If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

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Try this first.

Washer won't drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4
m) above the floor?
Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
Is the "SUD" routine active?
Cycle will complete once extra suds are removed.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items
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Select PAUSE/CANCEL twice to cancel the cycle. Select
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Re-select cycle and press START. If the problem remains, call
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This is what an HF code is.
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supply)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
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Check the following:
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Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press
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