Question about Dell Photo 964 All-In-One InkJet Printer
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
2. Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
3. Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
4. Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
5. Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
7. Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Posted on May 04, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I have the same problem. Answer? PUt the piece of junk in the trash and never, never buy brother products again. I called Brother and they had a refurb for more than what it cost me originally!!!!!
Posted on Sep 09, 2008
SOURCE: paper jam
I have an HP 5510 All in one, and mine did the same thing. There was a plastic fingerlike thing that had hung up just to the right of the printhead, preventing it from moving. I removed the cartridge and managed to get the part unstuck with a screwdriver.
Posted on Oct 20, 2008
SOURCE: how do i clear a paper jam
The Lexmark Printer you are having a very sensitive printer.
Normally this tyoe of Printers are very very slow in Printing job.
Comparing with other laserjet used.
If the Laptop / Printer are under warranrty, the Service engineer
can rectifity the printer jamming.
Make the Printer - Monthly service compulsory.
Use only good quality paper in the Lexmark Printer.
Do not pull the paper through hand, when the print out is coming.
Posted on Jul 15, 2009
There are pieces of paper stock on the sensor, when the paper jam happened then you pull out the paper did you get the whole page of the paper or have missing pieces? open the paper guide, turn off and on the printer and observe the unusual objects in the roller, this error is caused by objects in the sensor.
Posted on Oct 21, 2009
Tips for a great answer:
Feb 20, 2015 | Office Equipment & Supplies
Nov 03, 2010 | Canon PIXMA MP460 All-In-One InkJet...
May 18, 2010 | Epson Stylus CX9400 Photo Printer
Apr 03, 2010 | HP Officejet Pro L7680 All-In-One Printer
Aug 15, 2009 | Brother Office Equipment & Supplies
Feb 01, 2009 | Lexmark P6250 All-In-One InkJet Photo...
Jun 01, 2008 | Lexmark E238 Laser Printer
Apr 23, 2016 | Dell Photo 964 All-In-One InkJet Printer
Jul 13, 2017 | Dell Photo 964 All-In-One InkJet Printer
111 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: