We have a Canon IR 2016 J and in a beginning in the dispaly appears the message "Download Stanby" then after we replaced the PCB board appeared the message "System Error E354" what should we do to solve this problem, and if it is possible to send us the Service Manual with error codes for Canon IR 2016
Error e354 code appear when you replace PCB controller board. Please note. Before replace your old PCB board with other one. Pull out a small (FRAM COUNTER) chip from your old PCB board you can found it right side of the PCB board near a battery cell the chip attached with screw open screw and pull it out and attached it with your new PCB board .install your PCB board in the machine and turn on power error e354 will go off.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Regarding pick-up error "change paper size"or "incorrect paper size" while copy/print:
These may do the trick:
Point of problem: Paper Pick-Up Assembly Problem: Prevention of incorrect Paper Size Error or Pickup Assmbly Delay Jam (0104) upon Cassette Pick-up
Behaviour of copier: When making a pick-up setting as from the Cassette and starting Copy, "incorrect paper size" error or pick-up delay jam (0104) may occur.
Possible reason: When considerable amount of Paper Lint is attached onto the Vertical Path Roller , the feeding power is undermined and the paper feeding is delayed, resulting in "incorrect paper size" error or "pickup assembly delay" jam.
Servicing work: When the foregoing symptom occurs, be sure to replace the 27T/50T Gear [old type] with the 33T/50T Gear [new type] and the 29T Gear with the new type simultaneously.
Affected machines are:
iR2016J 120V KQW00838 and later iR2020 230V KRS02060 and later iR2016J EUR 230V KQX19105 and later iR2020i 120V SRB03779 and later iR2016J 230V KQY08575 and later iR2020i EUR 230V SRC03634 and later iR2016 EUR 230V KRB61503 and later iR2020i 230V SRE00245 and later iR2016J EUR 230V TXK10815 and later iR2016i 120V SRH01205 and later iR2016 120V KRE05112 and later iR2016i EUR 230V SRJ04494 and later iR2016 230V KRJ07227 and later iR2016i 230V SRL00298 and later iR2020J 230V KRM01592 and later iR2020 EUR 230V KRP16433 and later iR2020 120V KRR07615 and later
most times eoo1 can be reset in service mode if there is no damage to fixing unit.
1) Enter service mode.
Press the operation panel user mode key, 2 key, 8 key and user mode key in this order.
2) scroll to "clear" and press ok then scroll to "err" and press ok.
if that does not work you can go back into service mode as above and instead of scrolling to "err" scroll to "all" and press ok. power off then on. doing this will clear settings service techs might have made but i've done quite a few and had no probs