Wireless USB works, but mouse itself doesn't
Sir/Mam good day,
Is your mouse device also wireless? you need to resync it with it's receiver,
you may follow the methods below to make your wireless usb mouse works.
You need to press the button on your wireless mouse receiver, and make sure that the light on your wireless mouse
receiver blinks. But you need take note that some newer model of microsoft devices are permanently fixed to their receiver
and can't be reset. If your devices don't have a button, here's what to do:
If a dialog box appears on the screen in how many seconds, you need to follow the instructions from it. Or else, you need
to do this:
press and release the connect channel button on your wireless mouse, and make sure that the light from your receiver works
and the status on it's light is steady. If this happens then the synchronization is successfu. But if the problem is still
the same you need to repeat the previous steps once again.
As for the wireless mouse for notebook, this problem come out when the micro switch on the underneath of the mouse was not
released. You can use a pencil or anything with a sharp point to released it.
There are a lot of options why your wireless mouse receiver won't work, and a lot of solutions. Here's some of them:
*Try different ports on your computer, if the connection to some usb ports are not working you can connect to other ports
and see if it will work.
*And also the cables that are included with the wireless receiver, try to use another cables if the
device is still not working.
*If you're device is connected to a usb hub, disconnect it from the usb hub and directly connect it to
the available ports on your pc and see if it will work.
*When fixing this type of problem you need to have only one usb device
connected to your computer, which is in this case, your usb wireless mouse.
*When you have other usb devices, you need to
plug it out.
*If the methods mentioned previously still won't work, you need to reinsert your
wireless mouse batteries or install a new one.
*Another possible remedy to this problem is checking the interference, your wireless
usb mouse together with its receiver should be a distance away from anything that
transmits signals such as cellphones, radios or other similar devices. And also
any metal objects. because such things might interfere with the signal of your
* If the problem persists after doing all of the above steps, maybe it's time to update
your wireless mouse drivers, For installing latest driver update with your wireless
mouse, see the documentation that is included in your wireless mouse.
* If all of the methods above did not solve your wireless mouse problem. You can
connect your wireless mouse to another working computer to see whether the problem
lies with your wireless mouse or to the computer which your wireless mouse is
If all of these methods fail, you better have your wireless usb mouse be check
by a professional computer technician in order not to further damage your device.
Hope this helps. Good luck and God bless
Jan 11, 2010 |
Silver Jeans 1660-13SL Mouse