Question about Comdial Avaya Partner ACS Phone

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I have a partner mail VS R4.0 system. I am trying to have calls that come to my extension auto forward to an outside line like my cell phone.

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What releas is the processor? You need an ACS, Release 6 or newer.

From any display phone, press Feature 59. That will tell you the release.

Posted on May 05, 2010

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1 Answer

My customer has a Partner Mail VS 4.0. At times


Never heard that one before, you might try # 306 and see if the return extension is itsself.

Apr 16, 2010 | Comdial Avaya Partner ACS Phone

1 Answer

How do you take out voicemail from the phone so call forwarding can be processed?


I'm not sure that you are phrasing the question correctly. How can I bypass the voice mail box would be a better explanation.

If you take out the voice mail box it will go to the main greeting. Call forwarding to voice mail is call forwarding being processed. Is there somewhere else you would like it to forward to?

If you are just trying to delete your mailbox then you need to know your system manager info. If you do email me at IsaiahJ1980@gmail.com and I can help you further.

Call Forwarding Options:

From Port 1

Find port 01 or Tel 01 by pressing feature 4 from the lowest extension # in your system. Once you have found port 01 dial either of the following:

Call Forward Busy No Answer

Speaker 45, enter the extension you want to forward i.e 103, enter the destination, another extension perhaps 107 and speaker.

Call Forward Busy No Answer to an outside #

Speaker 45, enter the extension you want to forward i.e 103, press 9 and enter the destination phone # and speaker.

To Cancel Call Forward BNA

From port 1: Speaker 46 and the extension #


Call Forward All

Speaker 47, 103, enter the destination extension 107 and speaker.
(You will notice the Feature light flashing after this operation)

Call Forward All to an outside line

Speaker 47, 103, 9, enter the destination phone # and speaker.
(You will notice the Feature light flashing after this operation)

To Cancel Call Forward All

From port 1: Speaker 48 and the extension #

Nov 13, 2009 | NEC Dterm DTP 16D-1 Corded Phone

1 Answer

AVAYA PARTNER ACS PHONE SYSTEM


Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).

Oct 06, 2009 | Lands Phones

1 Answer

Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

May 28, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Lucent Partner Mail VS - need cordless phone


Each of the modular jacks at the cabinet will accept a single line telephone. I don't think you can "bridge" a phone on 12 year old software, but if there is a spare jack, it will work with a plain old cordless phone. Plug one in, dial 10, and read what extension you have. Here's a manual for a 4.1 Partner system to help you program the ringing. Programming is done from the display phone at extension 10 or 11.

http://public.carl.airpost.net/Avaya/Partner_ACS.pdf

After you find the extension, save yourself the trouble and go to page 447 of the attached pdf. It details how to set the Automatic line preference and ringing of the cordless. The difference is that you will select your lines AFTER the intercom as in ** LIC RIC 1 2 3 4, or 4 3 2 1. This is important! You'll then be able to dial "9" to get an outside line in forward or reverse order and still call internally.

If you find you don't get an outside line when you dial "9", then keep reading the manual, you need to put your lines in groups.

Carl


Apr 08, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Stop ringing at certian phones when outside calls come in.


http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Jan 09, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Transferring calls


If you have a partner phone system, you can not.

If you have a Partner ACS, release 6 or 7, you can forward an extension to an outside number, but that is it.

Nov 03, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Transferring


Since you're asking this question in the Partner 18 category, I'm guessing it's a Partner phone.

1. Transfer from a system phone is done by pressing the TRANSFER button and either dialing the 2 digit extension or the DSS button programmed for that phone.

2. Transfer from a single line phone is by flashing the hookswitch (FLASH) button and dialing the 2 digit extension.

3. Transfer into voice mail is done by programming a button or pressing FEATURE 14 and the 2 digit extension.

Carl


Sep 19, 2008 | Lucent PARTNER18 Corded Phone

2 Answers

Call Waiting


THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

Carl

Sep 14, 2008 | Avaya Partner 34B Corded Phone

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