Question about Fisher Paykel Eco IWL16

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Fisher & Paykel Model GW509AU

Was working fine stopped (at what stage i dont know ) wasnt watching but bowl was full of water no lights were flashing that i could see turned power off at the wall and then on again still nothing flashing ,
pressed power putton on machine no flashing just a slight humm no lights would stay on couldn,t empty the bowl so i rang fisher they said it would be $200 just to look no promisses so i thow it out the back and brought old simpson that we had replaced with fisher and are now using it can any one help me with what could be wrong with this

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6ya staff

  • 2 Answers


Hi there,
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Posted on Jan 02, 2017



  • 145 Answers

SOURCE: I overloaded my washing machine!!

Hi Tracy, welcome to Fix ya.
I believe know exactly what happened here- one or more of your tub support rods has broken and that caused the tub to drop down. Those are actually pretty easy to change yourself! Lift the lid, look for two plastic caps, one on each side, that cover the screws the secure the washer top to the cabinet. Pop the caps off, take out the screws. Now the whole top can be opened up (it's on a hinge of sorts) and now you can see the main basket/tub assembly. The rods fit in a recess on the tub at the bottom and on the top of the rods, the triangular plastic sits in each corner of the machine. There are no tools needed, these rods come off very easily.
You can get a set here: (They are sold in sets of 4 and should be replaced as a set)

I hope this info is useful to you.

Posted on Feb 28, 2009



  • 492 Answers

SOURCE: when the washer (fisher & paykel gwl 11) goes into

Try unplugging the washer to reboot the curciut board. Leave unplugged for 5 min. Then replug and select only one setting. Multiple setting selected in a short period on time will confuse the little brain in the board. Reboot to fix. Be patient!

Posted on Apr 30, 2009


  • 3 Answers

SOURCE: Fisher & Paykel Smart Drive 7.5 washing machine.

Unplug the machine have someone tilt the machine back and look under the machine for a little fan on a motor give it a turn to see if it spins it might just be sticky or it may need replacing.

Posted on Feb 20, 2010


  • 713 Answers

SOURCE: dismantle washing machine

b4 u remove bowl try this 1/ buy 2 pkts bicarb of soda. 2/pour into empty bowl of unit. 3/select high water level 4/ select hot fill. 5/ start cycle 6/ let it wash for 5 to 10 mins then turn it off, do not let it get to rinse and drain the water away. leave it over nite with water still in it, in the morning restart program and let it do a normal cycle with no clothes in it. it will not refill as it already fill of water.please reply to see how u went or 4 more help

Posted on Apr 09, 2010


  • 1 Answer

SOURCE: fisher and paykel 7.5 smartdrive washing machine, no power

my smart drive GW 509 au does not fill up with water. Water goes in but only for 10 seconds then stops and does it aginthen it starts to try and wash.

Posted on May 01, 2010

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