Question about Beyond Micro Mobile / 250GB / 7200 / 8MB / Black / USB 2.0 / External 250 GB Hard Drive
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Posted on Jan 02, 2017
SOURCE: Won't recognize my USB
Simpletech USB 2.0 500GB (bought today) took several on/off then it puffed a small (smelly) smoke and fired up. I had rebooted the pc before this happened. I'm not sure if that was part of the problem or if the drive just needed the on/off action to wake it up.
Reading these posts however makes me wonder how long, and if this thing is going to work!
Posted on Dec 22, 2007
The I250HD35 is plug-and-play with Windows XP. That means that all of the drivers needed to run your hard drive are included in Windows.
If your computer is asking for drivers when you plug in your drive, one of two things is probably happening:
1) Windows XP doesn't know where to look for the right drivers
2) Your drive has malfunctioned
The easiest way to assess which of these is happening is to take your drive and plug it into another computer that is running Windows XP. If it is detected properly on the other machine, then your computer doesn't have the right drivers or is looking in the wrong place for them. If it doesn't, then I/O Magic will be happy to replace your drive if it is still within the warranty period
If it is detected properly on another Windows XP machine, then when it asks for drivers, make sure to point it to the WindowsINF directory. This is where the default drivers are located.
If your drive is not detected properly on the other computer, your drive is probably experiencing a hardware malfunction. Please visit the I/O Magic website at www.iomagic.com and click on Support for specific return information.
Have a nice day,
I/O Magic Technical Support
Posted on Sep 10, 2008
You can try opening the device manager in Window XP and uninstall the external hard disk (make sure you show unplugged devices).
Then replug the drive again, and it should reinstall the drivers.
Posted on Feb 23, 2009
The only thing to do is make sure you go through all Windows Updates. Then go to manufacturer's website and download Win 7 drivers. Then install via add new hardware. Sounds more like a USB driver issue...
Posted on Dec 25, 2009
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
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