Question about RCA 25413RE3 Corded Phone

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I can only use line 1 on the phone - RCA 25413RE3 Corded Phone

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There could be a few reasons for this.

First, check the programming on the phone to see if you have turned off the other lines. The phone can be programmed not to use a line or not to ring a line.

Second, you may have a bad wire. Inspect the wires from the wall to the phone for a pinch. Also, look at the contacts in the wall plug and in the phone. They should be straight to make a good connection. Then look at the wire to make sure it's a 4 wire cable. If you look at the connector on each end you should see gold connections in the four slots. If you only see connections in the center two then replace the cable with one that does.

Posted on May 10, 2010

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Posted on Jan 02, 2017

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You need a two-line cord to get both lines from the wall to your phone. Since you have had the problem with several phones, that is the most likely cause.

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Note: We have 2 phones with these two lines and had to reset both of them to clear the "busy" on Line 1.

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We have an older AT&T spirit phone system, sometimes line 1 will not work, I disconnect line 1 from the phone system box and plug back in, I then get a dial tone but the line will not disconnect, this...


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