Question about Computers & Internet
How can i retrieve jammed paper in my lexmark x5490 please?
well at last managed to retrieve the paper jam. I had to remove the paper feeder then using long thin tweezers, i was able to carefully encourage the paper to come out but you have to be really careful not to damage the rollers.
Can't understand why there isn't an easier way. ie have easy access to the back or lift something up to get into the feeder!!!! anyway thanks for the support and suggestions, will gladly reccommend you guys to friends and collegues!!
Posted on Mar 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
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the sheets of paper from the feeder.
2. Try to reach for the paper jam.
3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.
4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.
When paper jam is clear, try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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