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Lexmark x5490 paper jam

How can i retrieve jammed paper in my lexmark x5490 please?

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MORNING EVERYONE!!!

well at last managed to retrieve the paper jam. I had to remove the paper feeder then using long thin tweezers, i was able to carefully encourage the paper to come out but you have to be really careful not to damage the rollers.

Can't understand why there isn't an easier way. ie have easy access to the back or lift something up to get into the feeder!!!! anyway thanks for the support and suggestions, will gladly reccommend you guys to friends and collegues!!
Jacquie
xx

Posted on Mar 27, 2008

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Frances;
I'm not Lexmark certified; however, paper motion fails are generic in nature. Paper motion fail can be a bit difficult to diagnose at a distance...
* If it jams at every sheet then check to insure there is not a bit-o-paper stuck from a previous jam.
* If it has been an issue that has been increasingly getting worse than I'd replace the pick-up roller(s)
* Lexmark's support page for your printer is below. (You can also find a service prover too)
* Parts order for your printer is also below. You can determine at the support page if your comfortable replacing pick-up rollers in that model printer.
support lexmark com Service Parts
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* Frequently people tear a jammed sheet when it comes out leaving pieces behind. BAD! When you get a torn sheet in your printer insure you retrieve all the pieces. Those left behind guarantee a jam on your next try.
* Paper jams not caused by debris in the path or worn pick-up roller(s) is beyond user maintenance.

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I've got a 4 by 6 photo paper jam in my Lexmark S405 all-in-one printer.


Please follow the steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Try to reach for the paper jam.

3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.

4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.



When paper jam is clear, try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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This error can be caused by many reasons, some of them are:

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To troubleshoot this problem, please click the links with their respective causes.

Please rate it fixya if it was helpful.

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http://www.lexmark.com/publications/pdfs/2007/5400/en.html

Fallow this link, you'll get the user guide....It might help you!

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