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A) My Dell 3100cn laser printer prints all pages with a blank band approximately 1/2" wide down the right hand side. I have already sanded the top cover plate with no improvement. Anyone have another idea what may be the problem? B) The printer also prints envelopes very badly and is inconsistent. They are always creased on the left upper corner plus one may be printed OK (fair) then the next one or more usually come out smudged and/or with multiple copies of the address printed randomly. Can you help me please (before this printer goes into the garbage!) Cheers!

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The problem should be your drum. either it has clocked the about 3000 - 4000 pages it is meant to print before replacement. please visit here for more information about the drum and where to buy.
Regards

Posted on May 10, 2010

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1 Answer

1/2" white line appearing down right side of page


Try replacing the toner cartridge. This seems to be a problem with the photo-sensitive drum, which is located in the cartridge.

Jan 05, 2010 | Dell 3100cn Laser Printer

1 Answer

Our Dell 3100CN printer blocks out a 1/2" wide line (all colors) print area on the right side. We replaced the printer drum unit and that didn't fix the problem. It was printing fine until we replaced the...


Try the cleaning rod. visit: http://support.dell.com/support/edocs/systems/3100cn/en/ug/section22.html
for images (under replacing the "cleaning rod pad") for where to find the cleaning rod. You likely don't need to replace the pad, just use the rod (pull out and push in 10X) and try to print again.

Cheers

Oct 22, 2009 | Dell 3100cn Laser Printer

2 Answers

Far right side of the text or picture missing on Dell 3100cn.


Refer to the following table
Cause
Solution
How common*
Contamination in the laser path
1. Clean the laser path. (Remove the laser/scanner assembly and clean the lens.) 2. Replace the laser/scanner assembly
8
Defective fuser.
Replace the fuser assembly
3
Lack of toner or faulty toner cartridge.
Redistribute the toner in the toner cartridge. If the problem continues, replace the toner cartridge.
7

Sep 30, 2009 | Dell 3100cn Laser Printer

1 Answer

Dell 3100cn printer leaves a blank strip


The following table should help

Contamination in the laser path - 1. Clean the laser path. (Remove the laser/scanner assembly and clean the lens.) 2. Replace the laser/scanner assembly

Defective fuser - Replace the fuser assembly.

Lack of toner or faulty toner cartridge - Redistribute the toner in the toner cartridge. If the problem continues, replace the toner cartridge.

Dirty Corona Wire - Clean the Corona Wire.

Defective Drum - Mostly applies to B&W printers. Clean the drum or replace the drum.

Sep 20, 2009 | Dell 3100cn Laser Printer

1 Answer

Blank vertical line from top to bottom on the right


Check to make sure that the locks on the toner cartridges are all the way seated. If they are not seated right they block the image from the laser to the imaging drum. All they have to be is a 1/16 of aan inch open and will do this.

Jul 01, 2009 | Dell 3100cn Laser Printer

1 Answer

Border is spotted


sounds like a fuser or transfer roller problem. Try replacing.

Feb 06, 2009 | Dell 3100cn Laser Printer

1 Answer

Hp Laserjet printer


a vertical stripe that is consistent top to bottom could be a laser issue, it has prisms and lenses that could be dirty or even a bit of paper stuck covering the laser light window. Dig into it and look for any debris and clean the lenses.

Hogdoctor

May 22, 2008 | HP LaserJet 4 plus Printer

1 Answer

Printing problems in a 3100 colour lazer printer


This could be caused by the scanner(printhead) image drum or fuser.

May 18, 2008 | Dell 3100cn Laser Printer

1 Answer

Dell 3100cn printing horizontal stripes


Sounds like a bad imaging drum to me...

Aug 14, 2007 | Dell 3100cn Laser Printer

1 Answer

Right side no yellow ink


You can get the manuals for the 3100cn printer from the Dell support website (http://support.dell.com/support/edocs/systems/3100cn/en/index.htm). They include some troubleshooting steps for determining what is causing a number of different problems with the printer. Did you make sure there was nothing blocking the toner on that side of the toner cartridges you replaced? If you haven't already tried it, I would also suggest cleaning the printer to see if that fixes the print problems you are seeing. The User's Guide (in the link above) has a section describing how to do this. If that doesn't fix things, run the tests for print quality and contact Dell support (contact information is in the manual, or on the Dell.com website). Hopefully this will help you get the problem fixed if you haven't already done so. Larry Dell Customer Advocate

May 17, 2007 | Dell 3100cn Laser Printer

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