Question about Samsung Digimax S600 Digital Camera

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Telephoto lens the photo lens only partly extends when i turn my samsung digimax s800 on

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 04, 2010

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1 Answer

Samsung Digimax S800 has lens stuck in open position. Replaced with fresh alkaline batteries, pressed on button, screen lit up for a second or so, turned off and gave 3 beeps. Any ideas? Thanks, Kevin


Did you accidentally drop it? If you did then there is a big chance that the lens is busted. If you didn't drop it, then it could be just dust/dirt inside the lens mechanism. Hold your camera with the lens facing the ground and then repeatedly tap it your camera gently - moderately to remove the dirt. You can also try spraying compressed air into it.

Sep 07, 2011 | Samsung Digimax S800 Digital Camera

1 Answer

My s800 camera wont turn on or it does but the zoom/lens is stuck and wont come out-it then has 3 beeps and turns off


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Feb 20, 2011 | Samsung Digimax S800 Digital Camera

1 Answer

My Samsung Digimax S800 Camera, when push power bottom, the camera green lite near power button and camera bleeps twice. Then turn off. Zoom len is fully extended. Chnage Battery three times.


this problem is a is usual occurrence when the camera is not well powered.
ie. the battery might not have enough charge on it or might have gone bad and require you to replacei it.

please ensure you get the battery with right voltage and wattage, the required is usually written around or in the battery compartment.

Jan 14, 2011 | Samsung Digimax S800 Digital Camera

1 Answer

Digimax S800 Samsung : Lens won't retract


check first if battery is ok, maybe your problem is your barrel, if barrel not function properly you need to change motor or barrel allignment. if barrel is ok you have short circuit in your assy pcb main.

Apr 23, 2010 | Samsung Digimax S800 Digital Camera

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S800 lens won't close, can't take photos


The lens was bent to one side, so bump with my palm to straighten it back. I was able to start using my Samsung again.

Mar 21, 2009 | Samsung Digimax 800K Digital Camera

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Samsung digimax s800 not swiching on


The problem is that the lens is jammed. I had to take my camera apart to unjam mine manually, the cogs that move the lens are not lined up with each other, thats why you hear the motor turning and then you get the 3 beeps because the lens hasnt initialised

Dec 20, 2008 | Samsung Digimax S800 Digital Camera

1 Answer

My samsung digimax s800 won't turn on,the batterys are ok


the lens mechanism is not initialising, the cogs that move the lens are out of alignment slightly. you colud try and fix this yourself by taking the camera apart and realigning it manually, or sometimes you can get hold of the prodtruding lens and gently pull, be carefull !! you might hear a grinding noise as you pull this is just the main lens cog turning. once fully out put batterys back in and give it a go

Dec 14, 2008 | Samsung Digimax S800 Digital Camera

1 Answer

Samsung S800


If the camera fell on it's lens it is probably jammed. Try to find something small, strong and thin, possibly a hairpin and slide it into the barrel while gently trying to force it outwards immediately after switching it on. When it does extend, try to clean or blow out any grit that may be inside the mechanism. The batteries are hot as your camera does not switch off and may be remain on for hours

Feb 23, 2008 | Samsung Digimax S800 Digital Camera

3 Answers

Jammed camera


A temporary fix to power up is to press the menu and power button at the same time. When the lens is extended and it beeps, on my camera , the lens is *stuck* Give it a gentle tug , then try the power button again

Oct 19, 2007 | Samsung Digimax S800 Digital Camera

1 Answer

3 beeps and nothing else


just three months old?- return it to the Vendor for replacement and get onto the Samsung Tech support Team

Jul 10, 2007 | Samsung Digimax S800 Digital Camera

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