Question about Cuisinart DCC-1200 Coffee Maker
THEY WANT ME TO PAY TO SHIP IT TO THEM AND TEN DOLLARS FOR GETTING IT BACK!!!!!!!!!! GET A MR COFFEE- I AM GOING TO SEND IT NEXT WEEK, BUT THIS IS BAD CUST SERVICE- HOWEVERA CAPS sorry- no coffee ye, your orig post helped me alot- thanks
Posted on May 28, 2014
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Posted on Jan 02, 2017
Well, you could try unplugging for an hour. Sometimes that helps, but these have been having a lot of problems (but don't ask their customer service that, they can't admit it but I'm pretty sure they all know it!). I would say call customer service anyway if it's under 3 years old (800-726-0190) after you've unplugged it and let them know what's going on (model and serial # are both located on the bottom of the unit, stamped in the black part). If it's under warranty they can offer you a replacement and from what I hear Cuisinart has been getting in new coffee on demand units (like the one you have) that have fixed the problems. They're on back order right now though, so there will be a wait. Other than that, I would say you don't have many options, unless the store is willing to take it back, because this one is pretty much a goner. Not the first time I've seen it. :(
Posted on Aug 28, 2009
SOURCE: cuisinart Grind and Brew 10
Replacement time. a certain percentage of thse have this problem. There is a small, non-replaceable tube in the inside toward the bottom that has become melted/damaged.
Posted on Dec 17, 2008
I have the same pot except for the 10 cup model, and it has been doing the same thing. I realized that I have never changed the charcoal filter inside, and I believe that may have been the problem. I removed the filter, ran vinegar through the pot several times as well as cleaned some nasty looking scum out of the water reservoir. I ran 3 pots of water after that. The problem has not recurred so far. I think it may be fixed although time will tell for certain.
Posted on Mar 27, 2010
SOURCE: Leaking cuisinart grind and brew
Our Cuisinart grind and brew was leaving a puddle under it after making a pot of coffee. I called Cuisinart this week and it turns out the handle of the carafe has to be lined up in the middle of the opening for the carafe. It will be under the word Cuisinart, in the middle.
We have now made several pots with NO residual puddle of water or coffee. It also seems to be making the pots quicker.
Before trying this I had run 2 pots of water with 1/2 cup white vinegar in it also. But it still puddled until we lined up the carafe as noted above.
Posted on Jan 16, 2009
Called the company and the representative told me that on the CBC 1600 series, it is intentially designed to turn off the hot plate after brewing because the stainless steel carafe will keep the coffee hot. If you are experiencing poor heating, her suggestion was to preheat the pot with really hot water before putting it under the basket. I can't help wondering if they have turned a bug into a feature
Posted on Jun 16, 2010
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