Question about Canon PIXMA MX310 All-In-One Printer
I repeatedly get "scan failed" messages when trying to scan using the MP Navigator EX (MX310 series) on my mac (running snow leopard). sometimes it works, after trying it multiple times, but most times it doesn't. i just keep pressing "Scan" until it eventually works, but it's annoying. any tips?
I am having the same problem. Searching for a solution too. So far can't find any.
Posted on Nov 15, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Jan 01, 2016 | Canon MP Navigator for Windows
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You can scan documents using the operation panel.
Do not disconnect or connect the USB cable while the machine is in use.
In Windows XP, the program selection dialog box may open when you press the Color Start or Black Start button on the machine for the first time. In that case, select MP Navigator EX, then select Always use this program for this action and click 'OK'. From the next time, MP Navigator EX will start automatically regardless of the selected scan mode.
Selecting a Response to Commands from the Operation Panel
1. Place the document face-down on the platen.
2. Press the Scan button on the machine.
The machine enters Scan Mode.
3. Press the Color Start or Black Start button on the machine.
MP Navigator EX starts on the connected computer. Scan documents on the platen or ADF (Auto Document Feeder) using MP Navigator EX.
Trust this is helpful.
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