Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

2 Answers

My computer is not detecting my simpletech driver i change usb cords but its still the same

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  • 284 Answers

Most likely the interface on the simpletech is out, they usually burn out.

Just pry open the simpletech then add to another enclosure, should work fine

Posted on May 26, 2010

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Try using the device on another PC.

Posted on May 06, 2010

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Posted on Jan 02, 2017

Crankstart
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SOURCE: my computer can not detect my simpletech (500gb).

Hello,

Simpletech is not cheap and as far as I'm aware they may be marking up a third party recovery labs services. There are a couple steps I would suggest trying before sending it anywhere if you're on a budget and time is not a big issue. Once you've tried these steps, if they fail to give results or if your on a tight time frame and can justify the cost I can refer you into a lab near you where at least you won't have the additional markup on recovery service.

If you've tried more than one power adapter and usb cord, odds are one of two things has failed. First, good chance the circuit board for the enclosure has failed, this can be remedied at any PC shop for a small fee. Second, something has failed in the drive or it's circuit board, this requires in lab repair to rescue any lost data.

If you're not in a mad panic and would like to save a few bucks, head to your local PC shop and ask the technicians to remove the drive from the enclosure and test it for you. If the drive passes testing, they can simply install it in a new enclosure, the whole process costs about $40-$70 depending on shop rates and brand of enclosure.

If the drive fails testing, ask them to wrap it in an anti static bag and if they have it a hard drive shipping box, then reply back here letting me know your results and tell me you location (Country, State, City) and I will refer you to a proper lab near you.

I always tell customers to shy away from any offers of data recovery attempts by technicians in regular hardware shops as many will claim to offer recovery services but generally they are only set up for logical recoveries, such as undeleting a file and any attempts they make with a drive suffering a hardware failure can worsen damage and reduce the chances for effective recovery.

Hope this helps FixYa,


Chris

Posted on Jan 06, 2011

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1 Answer

I can not connect my simpletech 160GB to my laptop - it will not recognize the usb port.


If your computer or laptop has a problem detecting a USBhard drive or a USB device, and another computer can detect it, then theproblem could be a RF interference problem. Try using an USB cable that is a shielded USB cable (ie. AnUSB cable that has a clear plastic covering and you can see a metallic weavewhich covers the wires) OR a USB cable that has a Ferrite core attached to theUSB cable (the ferrite core is a cylindrical object approximately 30mm long X15mm diameter and it is attached to the USB cable near the connector).

Jun 29, 2011 | SimpleTech SimpleDrive 160 GB External USB...

1 Answer

I have a SimpleTech 320 GB external hard drive. It suddenly stopped appearing in My Computer. When I turn it on, it makes a repetitive sound that seems like a warning of some kind...what is it? It sounds...


Hello and welcome to the TSF. If the external drive has provisions for external power you'll need to plug that in, usb ports cannot power a 320 drive. If the drive has 2 usb plugs (one for additional power) you'll need them both plugged in, and I would suggest that the laptop should also be running off of external power rather than battery. If you disconnect the usb drive or any other usb device without first stopping the device then sometimes the usb ports will fail to recognize the device when it is plugged back in, a simple reboot should do the trick. You can also check in the device manager for any yellow exclamation marks on your usb host conrtoller and see if the driver for it is in need of an update.
Any drivers you need should be on simpletech's website, though normally you should not need any for a usb hdd. If the power cord/a/c adaptor is faulty or the hdd is loose in the enclosure(thus not making good contact) then you should pester simpletech to either replace the cord, a/c adaptor,or unit, and see if there are instructions on how to take apart the enclosure and reseat the drive/connections.
__________________

Nov 07, 2009 | SimpleTech SimpleDrive Pininfarina 320GB...

2 Answers

Not detecting


hmmm..what operating system you using..

Oct 13, 2008 | SimpleTech Signature Mini 160GB External...

1 Answer

My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Jun 27, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

SimpleTech 60GB usb hard drive.


switching hard drive requires a bit of acurracy.the machine should be able to detect the drive before you can even use a cd for it. So please check the IDE cables and fix the well, and make sure they do not have brakages. check for power in the drive if not the I am afraid the drive might be crushed

Jun 20, 2008 | SimpleTech SimpleDrive Portable USB 2.0...

1 Answer

PC cant detect my Simpletech 500gb hard drive


well..you can 'see' it on the my computer, right? welll, then perhaps you'll check the usb cable, no?

Apr 03, 2008 | SimpleTech STORAGE, SIMPLETECH 500GB PIN...

1 Answer

Need driver


Hello maris12345

You shouldn't need drivers for your USB mass storage device on Windows XP. It should be "plug-n-play".

Is yours an older computer? If the computer's USB interface (hardware) is not at least USB ver 1.1 then that may be the problem. (I assume your external hard drive isn't being detected, yes?)

Can you run other USB devices on the same port(s) OK?

BJ

Apr 03, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

SimpleTech 320GB Hard Drive- unable to detect the device


I had a similar problem with a SimpleTech 250g Pininfarina USB drive.
I went through the drivers, the power supply, the USB cables, and the various
computers, USB cards and Operating systems.
Finally I opened the case and found the disk drive was mounted too far
forward, causing the IDE connector to barely touch. I loosened the mount screws,
slid the drive back towards the connector, tightened everything down and it works.

Mar 15, 2008 | SimpleTech Pininfarina 80GB External USB...

2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Mar 12, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

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