My computer is not detecting my simpletech driver i change usb cords but its still the same

Chris

• 696 Answers
• Posted on Jan 06, 2011

SOURCE: my computer can not detect my simpletech (500gb).

Hello,

Simpletech is not cheap and as far as I'm aware they may be marking up a third party recovery labs services. There are a couple steps I would suggest trying before sending it anywhere if you're on a budget and time is not a big issue. Once you've tried these steps, if they fail to give results or if your on a tight time frame and can justify the cost I can refer you into a lab near you where at least you won't have the additional markup on recovery service.

If you've tried more than one power adapter and usb cord, odds are one of two things has failed. First, good chance the circuit board for the enclosure has failed, this can be remedied at any PC shop for a small fee. Second, something has failed in the drive or it's circuit board, this requires in lab repair to rescue any lost data.

If you're not in a mad panic and would like to save a few bucks, head to your local PC shop and ask the technicians to remove the drive from the enclosure and test it for you. If the drive passes testing, they can simply install it in a new enclosure, the whole process costs about $40-$70 depending on shop rates and brand of enclosure.

If the drive fails testing, ask them to wrap it in an anti static bag and if they have it a hard drive shipping box, then reply back here letting me know your results and tell me you location (Country, State, City) and I will refer you to a proper lab near you.

I always tell customers to shy away from any offers of data recovery attempts by technicians in regular hardware shops as many will claim to offer recovery services but generally they are only set up for logical recoveries, such as undeleting a file and any attempts they make with a drive suffering a hardware failure can worsen damage and reduce the chances for effective recovery.

Hope this helps FixYa,


Chris