Question about HP DeskJet F380 All-In-One Printer

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F380, printer is off line, unable to print. what will i do so i could print my files?

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  • jkpf May 11, 2010

    Was it ever able to print? Did it just stop printing or were you never able to print before?

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  • 4,041 Answers

Hello there
Some times Brother printers will say this because there is a Jam, so it unable to print.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on May 04, 2010

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Related Questions:

2 Answers

Unable to print or delete a document


  • 1

    Remove the cartridges from the F380 printer.

  • 2

    Position the cartridges so they are right side up and the gold leads are facing you.

  • 3

    Place a small piece of tape over the gold contact in the top left corner of each cartridge.

  • 4

    Place the cartridge back in the F380 printer. The printer automatically prints an alignment page.

  • 5

    Remove the cartridges. Place a piece of tape over the gold contact in the top right corner of each cartridge.

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    Place the cartridges back into the F380 printer. The F380 prints another alignment page.

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    Remove the cartridges from the printer. Remove both pieces of tape from each cartridge.

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    Insert the cartridges into the F380 printer. The printer prints a cartridge alignment page. Each cartridge is now recognized as a full ink cartridge.

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    Go to Printers & Faxes, open your printer (the window where you see the documents being printed), and from the upper menu leftmost item (Printer) uncheck the option "Work offline" or similar. Then try resuming or restarting print.

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    I believe you are misunderstanding what you're "telling" the computer to do. You are telling the computer (I assume in Microsoft Word, but perhaps elsewhere) to generate an electronic document in PDF format. (I believe PDF stands for Portable Document Format)
    It uses a printing metaphor because like a paper copy, the PDF file is designed for people to read, not edit the document you have created. Also, some PDF-making software methods involve pretending to be a printer, which allows the user to make a PDF file in any program that would normally only output your work to a printer.
    Most people, when wanting to print a PDF document onto paper, open it with Adobe's Acrobat Reader (which is free software) and print the document from there. For sharing a document that you want no changes to, this is a superior option to sending people an MS Word .doc (or .docx) file, which does not have its information "locked" onto virtual pages in the file.

    I hope this helped!

    Jan 18, 2010 | HP DeskJet F380 All-In-One Printer

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    Are you sure you using a 2.0 USB cable? If not, try and get one. Additionally, try not to send more than one print commands at a time. Your Computers's virtual memory maybe low. So try working from that angle. Goodluck.

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    i think the inside printer have dirt or obstacles that blocken the cartridges while printing.
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    Sep 14, 2008 | HP DeskJet F380 All-In-One Printer

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