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I have windows 7 and after buying and installing a logitech quickcam orbit af it won't run. it says it's incompatible, even when i uninstalled and reinstalled "windows 7 compatible" versions. please help!!

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  • cmatt1matt May 04, 2010

    where do i find the model #?


  • cmatt1matt May 04, 2010

    i've tried with the cd and with the download


  • cmatt1matt May 04, 2010

    model number 960-000111, downloaded file lws110.exe, no error, nothing runs when double clicked on


  • cmatt1matt May 04, 2010

    There is a logitech issue with windows 7 but there seems to be a fix. Please help.

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  • Master
  • 1,851 Answers

Windows7 is sometimes a pain to do this. Once it get's a file it just doesn't want to release it.
Go to DEVICE MANAGER - look for your cam and remove the driver. Then be sure if it recommends that you have the can hooked up. After you uninstall the drivers. Download and run CCleaner Also look close and run the REGISTRY - it will clean it all up for you. Reboot the machine. Again be sure if the cam should be hooked up. Run the program as prompted.
If this doesn't work - try removing the driver again - run Ccleaner - and then defrag.
This should get you going soon.

Posted on May 04, 2010

  • Gary Rice
    Gary Rice May 05, 2010

    After doing a fair amount of research I think you need to send it back for an exchange. The unit is totally plug AND play. Unless you do not or are not able to remove ALL the drivers for the device in Device Manager then I would think it is the unit.



  • Gary Rice
    Gary Rice Jun 25, 2010


    Please check as there is a newer download for the cam. If all else fails you can take your pc into a STAPLES or BEST BUY and they will load the item on for you - IF - they sell it - FREE.

    Best of it and thanks for Choosing FIX YA
    Gary Rice
    RICESKI



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  • Master
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Hi,

May i know the webcam model number and the complete error message that you encounter; so i can have clear understanding.

Also let me know, how are you installing the software, is through CD/DVD or Download?

Thank you,
Riztech

Posted on May 04, 2010

  • Mohammed Rizwan
    Mohammed Rizwan May 04, 2010

    Model number will be on the box and could you tell me the file name that you have downloaded? Also, please provide me the complete error message.

  • Mohammed Rizwan
    Mohammed Rizwan May 04, 2010

    Hi,

    The Logitech Quickcam Orbit does not has software drivers to support Windows 7, please find the below image. Its not listing the windows 7 as there are no drivers yet.







    Try connecting the webcam and check if windows 7 identifies the cam and install the basic drivers.

    Regards
    Riztech


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Posted on Jan 02, 2017

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I have a Logitech Quickcam Orbit AF which causes my computer to crash whenever I try to use video. My os is windows 7 ultimate. Any ideas? DHA


It is most likely the driver for your camera. Check the Logitech website for the most up-to-date drivers and install them.

The crash screen, otherwise known as the "Blue Screen Of Death" or BSOD, is usually caused by an error on the driver level. This can happen when code in the driver for the device conflicts with something in Windows or your computer hardware, and the system shuts down to prevent damage. The BSOD gives information about what conflict occurs, and creates a "dump" file with more detailed information.

There is a freeware utility you can download here that will analyze the dump and give you more information about what caused it.

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How to download logitech quickcam orbit AF drivers m/n V-UCC22?


Dear Rachel

Welcome to Fixya Support.
Trying to install your product? Need help with software? We can help.

If you have previously installed a prior version of QuickCam software (i.e. the version which came on CD with your new camera) we suggest that you completely uninstall it before installing this new version.

Drivers for logitech quickcam orbit AF V-UCC22
For Windows XP -Download
For Windows Vista-Download
For Windows 7-Download

I think it solves your driver problem.

If you have any problem regarding this issue leave a feedback or comment,we were happy to assist you.


Have a Nice Day!

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Reinstall or update the usb devices drivers.
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Verify the software is version v11.5. If not go to this link and download the version.

http://www.logitech.com/index.cfm/435/3480&cl=us,en?osid=13

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Installation in Windows XP


Hi!

Yes it is compatible with windows xp also and you can install it in win xp by using the following drivers----

From this link select the model of your logitech and then click on "get support" and from there you can download the drivers.

Logitech quickcam af drivers XP

After downloading them install them on your windows xp PC and it will run fine.

Please rate this solution.

Thanks
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Logitech Quickcam Orbit AF


Just choose your operating system when you get there <OS = windows 98, 2000, XP or VISTA>

http://www.logitech.com/index.cfm/435/3480&cl=us,en

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I. Video capture 2. Audio


cheak sound menu u dint mute that mic or out sound on pc did ya dl latest driver

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