The freezer is leaking water into the fridge - shifted food in freezer, cleaned up mess. Air flow is good now. Will the increase air flow and the normal defrost cycle clear up problem?

First, I'm not a Samsung representative.
* Check your warranty. Call for support;
* Contact;https://www.samsung.com/us/support/home-appliances/refrigerators

*** The following is for information only.***
* The symptom of melted ice and water dripping from tray is usually caused by several things;
* Most common is ice build up in freezer coils. This happens every time the door is opened. Ice builds up on coils but is normally removed during a daily defrost cycle.
* The cycle may be unable to defrost all ice due to bad air circulation. Usually caused by rubbish blocking fan intake (bottom of freezer tray or wall.) Overloading food may cover the intake.
* Remove all food from freezer. Check for fan blockage. There should be a steady flow of cold air. If not then your freezer needs to be defrosted.
* Defrost by moving all frozen food to fridge side or cooler. Unplug fridge and open freezer door (drawer). Allow room air to circulate into the freezer. Use a house fan to blow air into freezer. (DO NOT use Hair dryer! It will damage panels.)
* Check and remove melted ice water. Check inner panels of freezer. Once defrosted the panels will be room temperature to the touch. There should not be any condensation or coldness to the panel. If it's still cold then keep defrosting.
* Once the water stops dripping. then close freezer doors.
* plug in freezer and wait 5 mins. Check freezer if inside is cold and the air is blowing cold. Reload freezer with food, take care not to overload or cover fan intake. Monitor for 2 days.

* Cleaning (Official); https://www.youtube.com/watch?v=AooBAPlk-Ts
* French door drawer; https://www.youtube.com/watch?v=_ZYLIRN_pk0
* Removing trays; https://www.youtube.com/watch?v=VxTliAhbr14
* Cleaning the back with a vacuum cleaner; https://www.hunker.com/13419629/how-to-clean-samsung-refrigerator-coils

* Freezer not blowing air or not cold? Bad fan, thermostat, pump. Call for service.
Aloha, ukeboy57

Hi,

If the refrigerator is not cold enough then please check the following and also click on the blue coloured links for more info.

• Check the temperature setting
• Assure that there is enough room for air flow in the refrigerator or freezer
• Check for air flow restrictions in vents
• Test the temperature control
• Clean the condensor coils
• Check the door seals
• Test the door switch
• Test defrost heater
• Test defrost timer
• Test evaporator fan
• Check for a clogged drain tube
• Check for refrigerant leak

How To Check the Temperature In most refrigerator freezers, the refrigerator gets its cold from the freezer. The evaporator fan circulates air over the coils in the freezer and cold air circulates into the refrigerator through vents. If the vents are blocked or closed, then the fridge will not get cold enough but the freezer will. If neither is cold enough, then the number of possibilities increases.
Lowering the freezer temperature will increase the cooling cycle activity. Setting the refrigerator temperature may have little affect on the cooling cycles because it simply changes the vent opening size. Decreasing the fridge temperature opens the vents more and increases air circulation from the freezer.
The temperature can be adjusted using the controls found inside the refrigerator or freezer. The ideal freezer temperature is about 0 to 5 degrees (F) and about 38 degrees (F) for the fridge.
Measure the temperature by placing a cup of water with a cooking thermometer into the refrigerator for about 2 hours or more. To test the freezer, substitute alcohol or cooking oil.


Goodluck,
Please don't forget to rate the solution.

if the flap was open then truely excessive cold air is coming out/escape from the freezer causing no freezeing. you need to defrost your fridge.

Note also that frost build up increases time to freeze your food on the freezer. it also causes your fridge an increase in electricity consumption.

defrost your fridge for some time ti remove the frost build-up.

Hi JB,

Is there frost in the freezer section at or around the bottom? If so a defrost problem might be the issue.
Here is a test for the air flow issue. At the air inlet of the fridge section, put your hand up there, is there air flow with the freezer door closed? With the freezer door open is the air flow better or increased?
If air flow is increased, chances are the you have an air flow restriction between both chambers and you will need to locate the obstruction.
So with this information this should lead you to a conclusion that is ice is on the evaporator you have a defrost issue, if you have no ice, than look for air flow issue.

Good Luck.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

HI, sounds like you have 2 problems. First of all, your drain pan in the freezer is clogged and will need to be cleaned out, second: this ice has caused an air flow restriction to the refer section. When you clear out all the ice, look for obstruction that you prevent clean air flow to the refer section. This should solve the problem.
You may have to remove all the food from the freezer, remove shelves and rear wall to clear all the ice. Failure to remove all the ice can prevent air from circulating from section to section. I would not suggest in using a hair dryer, too much heat in the wrong place can cause damage to the liner in the form of warping.
Turn off the unit while doing this de-icing, this will help greatly.
Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Your looking for a water leak and what you have is a air leak. One of the doors are not sealing right. Check the door gaskets for a good seal, clean the edge of any dust. Also pull the fridge out from the wall good remove the rear cover and vacuum out the coil on the bottom. Having a good clean coil helps to evaporate the watter in the pan. If not enough air flow over the coil the pan may stay full longer. Humid air gets pulled into the fridge thru the door seals and during defrost drips into the pan, where the heat from the bottom coil helps to evaporate that water. Other causes are too many door openings, keep that freezer door closed as much as possable in the heat of the day.

Sounds like a main control board problem keeping the freezer fan from working . If no air flow to the top of the freezer , the icemaker will stop working and the ice will begin to melt ( leaking from freezer ) . The coils will start to freeze up due to no air flow across them . If continued for a period of time , the cold air could return thru the return vent located in the bottom of the ref/freezer section and freeze the water tank in the refrig section , causing the no water thru dispensor .

There's a capacitor by or on the compressor that probalbly needs replacing. This is the cheapest route .

It's stopped completely 
It's not cool
Cooling is poor
It's noisy 
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
There's an ice- or water-dispensing problem

1. Checking/changing a common light switch
   
2. Common frost free fridge parts learn "what" is called "what" before starting your repair
   
3. Compressor won't run or it is "clicking' on and off
   
4. Cleaning the condenser coils
   
5. Can my fridge be moved on it's side?
   
6. Defrost drain freezes and then overflows
   
7. Freezer door pops open when I shut the fresh food door
   
8. GE Arctica repair tips...frost free trouble, freezing food, ect 
9. How refrigerators work
   
10. How a common defrost cycle works
    
11. How to change a common condenser fan motor
    
12. How to reverse the refrigerator doors on your refrigerator
    
13. Help for storing an appliance
    
14. How to change a common Whirlpool evaporator fan motor
    
15. How to install or remove common shelf supports
    
16. How long can I store food in my frost free refrigerator freezer and how?
    
17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
    
18. I feel heat or warmth around my refrigerator doors...help!
    
19. Important Disclaimer
    
20. My fridge is running but not cold enough  - with Frost free repair information as well
    
21. My refrigerator is leaking water inside the fridge
    
22. My fridge is leaking onto the floor
    
23. My fridge is freezing things
    
24. My fridge makes a bang noise when it shuts off
    
25. My Frost free fridge will not run at all
    
26. My fridge is making   screeching/squeak noises
    
27. My GE SxS fridge door has dropped and/or won't open or close properly
    
28. My water dispenser has white flecks in the water...what's up?
    
29. Mending a crack in the refrigerator liner
    
30. New adaptive defrost information
    
31. Ohm meter testing a start capacitor
    
32. Odor complaints with your fridge
    
33. Replace a door gasket on a refrigerator
    
34. Sample wiring diagrams
    
35. Stainless Steel Cleaning
    
36. 
    

you may want to check your door seal, air leaking thru the door seal causes condesation,also make sure that the drain tube is clear under the defrost element in your freezer.