Question about Dell Vostro 1710 Laptop

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My dell vostro 1710 laptop computer screen is black.

The lock 9 is flashing and my screen is black

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First, try reseating the memory modules in the laptop.

If still nothing, try removing the hard drive, CD/DVD Drive, and memory one at a time (in that order) see if anything makes it boot.

Replace the parts and try booting again.

The error flashing means a processor failure. If you are knowledgeable you can try re-seating the processor.

However, if your unit is in warranty I would call Dell and have them replace the main board and the memory modules as a set. Warning: They will make you go thru these same tests even if you already have.

Posted on May 04, 2010

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Posted on Jan 02, 2017

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How do I unlock my keyboard on my dell Vostro 1710 computer


I'll assume your keyboard was fully functional, then something happened (not involving a liquid spill or other physical damage), and now your keyboard seems to be dead. Please correct me if I am wrong, but I take it that your computer makes it through the bootstrapping process and successfully completes POST before Windows(?) takes over.

Based on those assumptions, I think you tripped a security "feature" by accident, which can be disabled either through a specific combination of keys (e.g. ctrl + alt + del), or by entering BIOS configuration (commonly f12, f2, or del).

Finally, it is possible you will need to drain all power from the machine by unplugging the charger, removing the big laptop battery, and then removing the CMOS battery by taking off the RAM or HDD panel on the underside of the laptop. If this is required, I suggest waiting at least 15 seconds before replacing the batteries.

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1 Answer

Black screen


Hi Julius,

remove the battery and replace again and plug the adapter and turn on laptop.
if you cant see anything .please look carefully your lcd panel and see it is starting up and bios messages.
if yes.
your back light cct is gone....
i think no problem with flash player and it was hardware failure..
regards,
nuwan.

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1 Answer

Does my Dell Vostro 1710 have a webcam?


It is an optional extra on this laptop according to dell link below.
the webacam is located at the top center of the screen if it is installed when you shine a torch in there you should see the lens like a camera on your mobile.

I would also check the device manager and see if anything appears in there. Perhaps drivers need to be installed.

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Assuming you did the correct bios update, you may need to remove the CMOS battery for about 30 seconds and then replace it.

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Try reseating RAM. The flashing lights indicates a fault on the motherboard. I read online where this fixed many laptops but not all and not mine. I suspect the motherboard is dead in my case. May be same for you but first try reseating RAM, hard drive and maybe the processor.

Jim

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1 Answer

Have dell inspirion1525. Screen is black. By holding down fn key and start key i get flashing lock with 9 and blue lock wih an A and blue lock with a down arrow. What do these mean?


Well the Flashing "lock with 9" is Num Lock, the "blue lock with an A" is Caps Lock, and the "blue lock with a down arrow" is Scroll Lock. Hope that answers that question.

Now for the screen being blank usually means there is an issue with either your LCD display or an issue with the laptops video card. Plug in an external monitor and boot up the laptop if you still get a blank screen then there is an issue with the laptop's video card. If you can see your screen on the external monitor then there is an issue with the connection of the LCD displayon your laptop. You can try ifxing it your sleve by opening up the laptop and making sure the connection is firm or you can take it somewhere to get it fixed.

Please rate if this helps

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