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Cant get any e-mails - Computers & Internet

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  • angelatrolin May 05, 2010

    I am not able to get my e-mail my e-mail address is angelatrolinder@yahoo.com

  • angelatrolin May 05, 2010

    not getting my e-mails my e-mail address is angelatrolinder@yahoo.com this is the right address

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3 Answers

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  • Master
  • 493 Answers

Hi,

Would you please answer the questions below and send me your comments:

- Which service are you using as mail server ? Yahoo, Hotmail or another?

- Are you using outlook or similar software in your PC?

- What is your operating system (Windows XP, Widows 7, Linux etc?

- Connecting through a standalone PC or as a network client?


Waiting your comments.

Thanks

Posted on May 05, 2010

  • Ibrahim OKTAY
    Ibrahim OKTAY May 05, 2010

    Hi Angela,



    Unfortunately I am able to see your previous comments after sending my first answer.

    I saw that you have yahoo account.





    Using your internet browser login your yahoo account.



    Please do the followings:



    Step 1.



    Turn off SpamGuard.



    To do that:



    Open your yahoo mail,

    Click on Options > More Options (or Mail Options)> Spam

    Uncheck the "Control SpamGuard" (if it is check)

    (Then, add the sender to your Address Book / Contacts list)

    Have then send again.


    Note: If you send mail to yourself SpamGuard may classify the mail as Spam.






    Step 2.





    Make sure that your MX records are correct. I mean you did not activate email forwarding rule.



    Check also po&forwarding

    Check vacation response frm the options menu of yahoo.

    If there is any rule set, delete them.





    Step 3.



    Is it only one person who can not send you email?

    If it is the problem might be on his/her side.





    After you tested procedures above please send me your comments.



    Then we may try the other possibilities to solve your problem.



    I think you use web browser not outlook etc, do you ?





    Hope this helps.

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  • Master
  • 1,561 Answers

Hello,

It is possible that there is error on your e-mail address name, check your e-mail address name and ensure that it is very correct and approved by yahoo because the very first time you open the e-mail address, yahoo would send you welcoming a e-mail.

If you did not get this, it means you have not complete your registreation or perhaps if your e-mail address is already opened, them it means the address of your e-mail is the problem.

Check and comfirm that the address of your e-mail is correct before sending it to anyone to send you mail.

Secondly, atimes there may be delay for mails to deliver to one inbox due to network problem on the server, this could also be the problem.

Take care.

Posted on May 05, 2010

  • Sulaimon Jimoh Olayemi May 05, 2010

    Hello,

    Are you able to open your e-mail box? , have you been receiving mails before? when last did you open your e-mail address, please, answer the following question, it will help me know what exactly the problem is.

    Take care.


  • Sulaimon Jimoh Olayemi May 05, 2010

    Hello,

    If it is over six months that you have used your email box, yahoo will block it and you will need to re-open it again.

    Secondly, if you have alot of messages in your inbox, you will need to delete some, because the inbox as capacity of mails it can receive.

    That is the reason for the question i ask you.

    So, i suggest you look into the two advice, they should solve your problem.

    Take care.


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  • Master
  • 5,081 Answers

Which e mail provider are you using please do say that or please explain your problem so that i can help you further.

Posted on May 04, 2010

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