Question about Epson Stylus Photo R220 InkJet Printer

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Ink supply levels not available

Epson R220 printer shows red LED for ink problem, however when queried for supply levels it responds with "information not available".

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: can check ink levels on epson r800 or cx4200

I just off the phone with Epson and one problem with Leopard is that it uses Apple's drivers for printing instead of Epson's.  I couldn't print directly to CD because of that.
To see if that's your issue, go into system setting -> printers & faxes and then select the Epson printer from the menu.  On the right, it will give information about your printer including KIND.  If it has your printer name followed by GUTENBERG, that means it discarded the epson drivers in favor of the Leopard ones.
You have to delete that printer (hit the minus button while it is highlighted).  He then had me go to Macintosh HD-> Library->Printers and delete the entire Epson folder to prevent it from automatically reloading... this may be overkill, but...
Then go to and download the latest mac drivers for your printer and install them.  Go back to System Prefs->Printers and Faxes and click on the + button to add a printer.
When I did this it, my r1800 came up, but it had a drop down menu to choose the KIND and it still had the Gutenberg option, but it now had 'EPSON SP 1800'-the actual epson drivers.  I chose that option and now it works flawlessly and I can again print to CD.

Posted on Jan 17, 2008

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SOURCE: Epson Stylus Photo R200 and R320 Status monitor in Vista

When you first turn your printer on, the LCD screen on the epson R320 gives a list of options. If you press the down arrow button, at the end of the options is the list of your inks with their levels. The one that is low or out is flashing. The ink names are abbreviated. This bypasses the Vista problem because you won't have to rely on your computer at all!

Posted on Aug 25, 2008

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SOURCE: Epson Stylus Photo R200 and R320 Status monitor in Vista

Hi - I have the R320, I downloaded the following driver epson11889_easyprint_310a from epson site. I uninstalled previous driver which was for the r200, installed this one and everything OK Status Monitor works fine.


Posted on Sep 17, 2008

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SOURCE: Epson R230 ink & Paper Lamp Blinking

my epson stylus photo R230 Printer problems always
two red light blinking
please help me
thank you

Posted on Feb 16, 2009

  • 1 Answer

SOURCE: Epson Stylus Photo R200 and R320 Status monitor in Vista

I was able to install the original XP status monitor from the CD, onto Windows Vista Home Premium.

On the install cd, you need to open the 'STM3' folder under whatever language you are installing, 'English' in my case. There are several .exe files in that folder:

For each of these, right click on the file, and choose 'Properties'. Under the 'Compaitbility' tab, choose 'Run this program in compatibility mode for:' - Windows XP (Service Pack 2).

Then run the 'STMSETUP.EXE' file, and it should install properly, and work. Although I cannot guarantee that it will work on your system, or that it will not have any negative effects on your computer.

So far, I have not had any trouble with it.

Posted on Apr 19, 2009

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1 Answer

Stylus R220. Just replaced the black ink and it still won't let me print. Keeps saying REPLACE CARTRIDGE. I'm using a Mac. Supply Levels Utility is completely useless. Says Information Not...

Try to clean cartrige and cartrige carrier conector place with soft erager.Then put cartrige into cartrige holder then gentaly push top of the cartrige sothat a `cat' sound happend, then turn on printer.
I think you will relive
Thank you

Sep 06, 2011 | Epson Stylus Photo R220 InkJet Printer

1 Answer

When using my mac I can't see supply levels so I don't know which cartridge I need to replace

usually if you go to your devices where the epson stylus is shown in control panel or whatever for mac's there choose something similar to properties I would guess there is a box that can be checked that would allow to show ink levels.

Mar 20, 2011 | Epson Stylus Photo R220 InkJet Printer

1 Answer

My epson r220 aont show me the ink levels

goto Epson website to download the Status Monitor software for this model.. or if you have the Driver CD, install the Status Monitor program.. without this, you won't be able to view your ink level..
normally it's in STM folder...

May 30, 2010 | Epson Stylus Photo R220 InkJet Printer

2 Answers

2 red lights blinking

Please see this solution I posted up earlier on another R230 query

Oct 09, 2009 | Epson STYLUS R230 InkJet Photo Printer

1 Answer

Epson r220, power light flashing green, ink light red

Include the printer. Press and hold the buttons STOP, MANITENANCE ("drop") and POWER whereupon switch off feeding.

Sep 24, 2009 | Epson Stylus Photo R220 InkJet Printer

1 Answer

Both red light keep blinking

You need to reset waste ink counter. Use SSC Utility or R220/R230 Adjusment program. Find the software at

May 27, 2009 | Generic Memory EPSON STYLUS PHOTO R220 w/...

1 Answer

I need to check my ink levels, the red light is constant

go to the 'printers and faxes' folder, right click on your epson printer and choose properties, then turn to the maintenance tab and click the 'status monitor' button...

May 25, 2009 | Epson Stylus Photo R220 InkJet Printer

1 Answer

Polling the ink cartridges for available ink level.
then click on replacing ink supply, and the first box down tells you about ink cartridge levels.

There you go Utah
Please leave rating...thank you kindly

May 10, 2009 | Epson Stylus Photo R220 InkJet Printer

4 Answers

Blinking both the ink botton ligths and the botton paper

I just today threw away my R220. If your 2 red lights are going and the power light is off, then your printer has died. It just happened to me. It sucks, but there is no way to fix it.

May 04, 2008 | Epson Stylus Photo R220 InkJet Printer

3 Answers

Red light on printer blinks continuously

photo r220

this site will reset your protection counter on the overflow ink well for excess ink during head cleaning.

its called the ssc service ultility.

it really works, i reset mine on 6-18-2008.

main website

good luck!

Feb 27, 2008 | Epson Stylus Photo R220 InkJet Printer

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