Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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Macbook turning on difficulties.

Hello all, I have a macbook and I am trying to turn it on but it will stay on the load screen for about 10 minutes, then on the blue screen for about 10 minutes, then it will get to the log-in page and after I type in the password it will take a very long time to get to my homepage which then will not have anything on the screen and when things do become apparent on the screen when I click either of them it sends me back to the log-in screen. Any help will be appreciated.

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Try these steps:

1.) With the machine OFF, hold down a SHIFT key and power the machine on. Continue holding SHIFT for about a minute. This is called Safe Mode. This will test your disk, clear caches, and disable extensions. It probably will take longer to load.

2.) If your Mac boots all the way to the Desktop normally, click the Apple menu (top, left corner of screen) and click "Shut Down".

3.) Once it has shut down, wait a few seconds and power it back on (NO SHIFT key this time).

4.) If it boots, it should be okay. If not, you may have to reinstall your operating system.

To Reinstall Mac OS X: WARNING: There is a _slight_ risk of loss of your data (pictures, documents, etc.) when reinstalling your operating system.

1.) You'll need the system disc(s) that came with your Mac. Put disc 1 (if there are more than one) into the drive. Hold down the power button to turn the machine off if necessary. Put the disc in and turn it on *while holding down the C key* (to boot from "CD" -- actually DVD). Look for an "Options" button, depending on which version of Mac OS X you have. Click it. Select "Archive and Install" and follow the prompts. (If you have 10.6 "Snow Leopard", you won't find an "Options" button. It will "Archive and Install" automatically.

2.) Once you have reinstalled the operating system, it should start normally.

Good Luck! Please let us know if you continue to have problems.

Posted on May 04, 2010

  • Ex2bot Jun 01, 2010

    I forgot to ask you to let us know if it worked! Thanks.



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