Question about Logitech Dual Action for Pc (963292-0403:) Game Pad

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My controller keeps being unrecognized by any usb port and pops on and off at random

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Hi, Please uninstall any LGS version present on your OS - Then please proceed to clean boot. ( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software, plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect the device without the flag, unless there is some serious issue with the hardware/OS
If your device keeps behaving this way, then i suggest you to contact Logitech support for hardware replacement as hardware failure are covered by warranty terms.
Thanks and have a nice day !
J -

Posted on Jun 08, 2010

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