Question about Kenmore HE2 Plus Front Load Washer

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Water is pouring out of my dispenser drawer

I added my detergent hit start and as I heard the water going into the washer and running through the detergent drawer it just started to pour on to my floor.

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I have read other folks say that this has happened to them when a sock or wash cloth gets stuck behind the rubber seal of the door. There is a pipe that drains the water from your detergent tray and it may be clogged with a sock. Try feeling around behind the rubber seal in proximity to the detergent tray and see if there is a piece of clothing stuck in the pipe that drains the detergent tray. Also remove the tray and check the pipe from that end too.

Posted on May 04, 2010

Testimonial: "Thank you I took the tray out and checked. I did not find anything so I poured hot water in the tray with some bakingsoda and vinegar.. it fizzed and then 10 mins later... it drained.."

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Samsung model # 337AAR/XAA Unplug Machine!!! Remove the detergent drawer. Remove two black screws on the rear of the top cover, these are the only screws holding your lid on. Remove the lid by sliding toward rear and lifting at same time.. Locate detergent drawer base. On bottom is a rubber hose. Move hose aroun and squeeze it at the same time to loosen any soap/detergent gunk build up. Water should flow out at this point. If not you have a good clog. Now get yourself a quarter cup baking soda, a half cup vinegar, and a cup a of boiling water. First put baking soda down into the hole on the bottom of drawer base, next pour in vinegar and then boiling water. This will boil up quickly (remember science fair volcanos), agitate the drain tube again by hand and this should clear your clog.

Posted on Jun 22, 2012

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1 Answer

Water leaking from detergent drawer


The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

1 Answer

I need a manual for Spectra TL3635 INOX washer


The manual doesn't appear to be available online, but you don't really need it.

Remove the drawer by pulling it out, and then lift and pull. Are you sure it isn't marked what goes where? My Whirlpool washer is marked in raised writing.

The detergent is one large compartment that is open at the back.

The bleach dispenser is usually in the middle and is small.

The fabric Softener is full depth, but has a system which siphons the softener out when water is added to it. In other words it is a reservoir that holds the fabric conditioner until needed.

With the drawer removed, turn the machine on to do a small wash. Water will come down on the section for detergent at the very beginning. towards the end of the first fill, another jet of water will come down to add bleach to the already filled machine. After the rinses, when it gets to final rinse, a jet of water will hit the Fabric Conditioner compartment. Get ready to insert the drawer if the water splashes out, or plug the front with a tea towel.

Aug 12, 2015 | Washing Machines

1 Answer

Water pouring out of the detergent drawer


Remove the dispenser draw and pour water down the soap chute as much as you can to soften any soap causing the blockage. When the water level drops, add more water. After a while use a soft flexible rubber hose and run it down the chute up and down to remove caked soap. Once this has been achieved, run the machine on "Rinse & Spin" to clean out the drum.

Mar 19, 2014 | LG WM2101H Front Load Washer

1 Answer

Water is pouring out of the detergent dispensing drawer from my 1 year old Samsung clothes washer model WF328AAW. When I opened the drawer, it was full of water. Something must be plugged. Is there...


Pull the drawer out you will find detergent has built up in side the dispenser probably from from way too much detergent, modern front loaders work best with a small amount of detergent and liquid detergent normally will wash better.

Apr 17, 2010 | Samsung WF203ANW Front Load Washer

2 Answers

GE WSXH208AWW doesn't dispense detergent, softner or bleach. Dispenser is totally dry after wash cycle.Appears no water gets to tray.


I'm having almost the same problem - the bleach & softener both will NOT dispense, but (LUCKILY) the detergent does dispense on mine, for now.

In order to get the solutions (bleach, softener, detergent) to go into the washer, the water needs to pour through the dispenser somehow. Dry means NOT working (mothmanmeg).

I need help, too!! We tried taking the drawer out & cleaning, no luck.

Apr 17, 2010 | GE WSXH208A Front Load Washer

1 Answer

Have a Miele W320, during the rinse part of wash cycle, water pours from underneath the detergent drawer. What can I do to stop this happening?


Is the drawer gunged up? Are you using too much detergent?

Remove the drawer, and clean it with hot water and a brush.

Look into the empty drawer slot for any blockages and remove.

Replace drawer, try pouring hot water into the open drawer to try to dissolve and clear any blockages.

Consider using a dosing ball and adding detergent to the drum.

Feb 18, 2010 | Miele W320 Front Load Washer

1 Answer

Whirlpool Duet Sport WFW8300SW02. Water pours out detergent disp


You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question%%%%%

Oct 17, 2009 | Whirlpool WFW8300SW

1 Answer

Water pouring out of detergent dispenser drawer


There is a rubber hose that connects dispenser housing to outer tub of washer. Disconnect hose at outer tub and fish out article of clothing that has wedged itself in there cuasing water to back up and pour out of dispenser. In the future use a linen bag for small articles of clothing such as underwear and socks.

Dec 31, 2008 | Kenmore 46462 Front Load Washer

2 Answers

Water is leaking out of detergent dispenser- big time


Water pressure may be too high,try turning the cold water feed pipe (usually the blue one)down a little,not too much though.If this does not solve it,is the machine lying level front to back? If not pack up the front of washer until level.If still no good take out dispenser drawer completely check for obstruction inside housing of machine. Also while drawer is out clean the underside or top of dispenser housing with an old toothbrush or similar tool,(you will see several pin holes where the water comes out when filling).To take out dispenser open drawer fully and there should be a clip at top back of drawer that you push while pulling drawer at the same time.Hope this is useful to you.

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