Question about SanDisk Sansa e250 MP3 Player

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Sandisk Sansa goes to blank screen. No display and not working

I pluged out Sandisk sansa e250 (2GB) from laptop. After that my Sansa is not working. When i press On/Off button it turns ON, the SanDisk logo display comes and then goes to black screen. No other response. If i hold On/Off for some seconds it switch's off. If i insert a Micro SD card in it and switch ON after SanDisk logo i get a message "Restart Database" with a progress bar. With in 2 seconds, just a small bit of progress bar filled it goes to blank screen again. But the blue light is ON. Please help me how can i rectify this problem. Thanks in advance.

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Mar 28, 2008

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1 Answer

When i turn on my sansa e260 and show the sandisk logo, it restart showing the logo over and over without going to the main menu, how do i fix it ?


Hi, welcome to fixya!

You need to reset your sansa for it to be in order again.

Learn how to reset the your various San Disk models;

Resetting a Sansa Fuze+, Clip+, c200, e200, or e200R player:

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Resetting a Sansa View, Fuze, or Clip player:

1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Resetting a Sansa Express player:

NOTE: The device can be either ON of OFF.

1. Press-and-hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
2. Release the buttons.

If resetting doesn't solve the problem, please let me know for more assistance.

Good luck.

Nov 03, 2011 | SanDisk Sansa e260 MP3 Player

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hey u keep pressing the on/off button for a while then again insert ur sansa in usb port of ur comp ... it started working for me after that !!!

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try this before connecting your sansa turn iit off push the hold the right push and hold the enter button and press the menu button. Sansa should be ready take take the firmware update connect when asked to http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe

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You may need to get a firmware update from this web site: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Remember that you need to back up all of your information before doing the update.

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this should fix it, a tiny software that fixed mine just fine
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

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Sandisk sansa e250 sandisk and rhapsody logo flashes on and off


As I mentioned in your 'other' post. It is the wrong version of the software. Contact Technical Support to take care it. SanDisk Technical Support 1-866-726-3475 Best of Luck.

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