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DVD/CD-ROM driver does not not run any types of disc.

It says "DVD/CD-ROM drives not installed."

Device Status: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."

When I checked the status in Device Manager, I found a little yellow question mark in front of the DVD/CD-ROM drives. Then, I uninstalled it, and tried to find a new hardware (just like what the instruction told me to do). It did find the new hardware, but it said something like ...the driver may be corrupted or missing.

Thank you,

Xu Ling

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  • peddy2520 Mar 26, 2008

    Dear Scorpionakku,



    Thanks for your answer, but I have no idea where I can find the OS to install. Should it be a Toshiba recovery and applications/ Drivers DVD that came with the laptop?



    My technical knowledge about computer is pretty low. I'm sorry. :-(



    Thank you,

  • peddy2520 Mar 27, 2008

    Thanks so much, Scorpionakku :)

  • blj432 Jan 01, 2009

    DVD/CD-ROM driver does not not run any types of disc

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  • 351 Answers

Dear Xu Ling ,
Its O.S. related problem please try to install this drive on another Computer and i'm sure it will works perfectly. in this case you have to re-install the OS on your Existing Computer, if you wanna use it on your own PC.

Takecare

Posted on Mar 26, 2008

  • Akshay Choudhary Mar 26, 2008

    Dear Xu Ling ,
    yes you are right , Toshiba recovery and applications/ Drivers DVD that came with the laptop , but before re-install , my suggestion is ,you should have to backup your important data because after re-install there will be a fresh system in your Laptop.

    Cheerup and Be Smile always

  • Akshay Choudhary Mar 27, 2008

    Any time my dear friend.

    Be Happy always

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