Question about Computers & Internet
It says "DVD/CD-ROM drives not installed."
Device Status: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."
When I checked the status in Device Manager, I found a little yellow question mark in front of the DVD/CD-ROM drives. Then, I uninstalled it, and tried to find a new hardware (just like what the instruction told me to do). It did find the new hardware, but it said something like ...the driver may be corrupted or missing.
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Posted on Jan 02, 2017
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