Question about Microsoft Xbox 360 Wireless Controller

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My controller won't sync.

My xbox controller won't sync when I turn it on. It won't even sync when the sync buttons have been hit on the controller and xbox. It may work eventually, if at all, but it can take longer than ten minutes to get it synced if it works at all.

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  • 26 Answers

Remove the batteries and then try again. Press the Big X button on the controller, then the press the little white button on the Xbox next to the memory card slots. if that does not work, try also pressing the little white button located in the middle between the shoulder buttons.

Posted on May 05, 2010

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1 Answer

My Xbox 360 controller appears to be having some issues: i turned the xbox on, and it is immediay prompting me to download an update from Xbox Live, however, I cannot get my controller connected to get rid...


There is a connect button on the controller as well. See this site or follow the instructions below. http://support.xbox.com/en-us/pages/xbox-360/get-started/console/connecting-game-controllers.aspx

  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
  3. Press and release the connect button on the console.
  4. Within 20 seconds, press and release the connect button on the controller.
  5. When the lights surrounding the power button on the console stop flashing, the controller is connected.


Jun 30, 2011 | Microsoft Xbox 360 Controller

1 Answer

How do i sync the wirless controller to the xbox


There's a button on the front of your 360 and the same button is on the front of the controller. You hit the button on the 360 and the green lights around the power button start to circle. Then you hit it on your controller and the green lights around the xbox guide button start to circle. In a second or two they'll find each other and both will flash at the same time, and it's synced up. I've linked a video for both the Xbox 360 and Xbox 360 Slim.

Jun 27, 2011 | Microsoft Xbox 360 Controller

1 Answer

I have a brand new controller which came with my new xbox 360 and i have put the batteries in the correct way as instructed but when i press the xbox guide button nothing happens. I have also tried to sync...


The guide button won't work until its synced,you need to push the button on the console to look for controllers then the button on the controller and it will sync it and then it should work fine. If that doesn't work then try hitting the button on the controller first then the one on the console.

May 18, 2011 | Microsoft Xbox 360 Controller

1 Answer

Can you connect a white xbox 360 controller into a black xbox 360 console. If yes how??


Yes you can do this. Simply get the White controller turn it on and hit the sync button at the same time as hitting the sync button on the Elite Console.

Jan 23, 2011 | Microsoft Wireless Controller for Xbox 360...

1 Answer

MY CONTROLLER WONT CNNCT TO MY XBOX EVEN WEN I SYNC IT . ITS BRAND NEW.


You might have to replace the batteries in the controller, as if the battery life is low the controller will have issues syncing to the xbox 360. Just in cause, To sync the controller to the xbox 360, you must turn on the controller using the xbox guide button and then press the Wireless Sync button right next to the Controller Charging Port. Then you must press the sync button on the xbox 360. You must do this semi-quickly, or the sync process will not complete.
Lastly, You also might have a faulty controller, I suggest you go back to the store you got it from and see if they will replace the faulty controller.

Jan 20, 2011 | Microsoft Xbox 360 Controller

1 Answer

Why can't my wireless controller find my xbox360? It was working fine a few hrs ago but now it's just blinking. I press both buttons at the same time and I have tried separate times WTF lol


I'm sure you have tried most of these steps but I'm going to list them any way. So we have a complete picture of the trouble shooting process.

1. Sync system first (By pressing the sync button on the system)
2. Right after you hit the sync button on the system, hit the button on the controller

Try replacing the battery's and or rechargeable battery for the controller. Repeat the sync process above.

Try another controller with your xbox or try your controller with a different xbox. Repeat sync process above.

If another controller works with your system than that would indicate that there is an issues with your xbox controller.

If your controller works with another xbox and no other controllers work with your xbox than there is a issue with your console.

For issues related to the xbox I would suggest contact xbox directly by calling 1800 my xbox.

I hope the info listed above has helped in some way.
If possible please rate this solution.

Aug 27, 2010 | Microsoft Xbox 360 Wireless Controller

1 Answer

My wireless xbox 360 controller is turned on and connected, and when I am on the main screen of my game it works, but when I start playing I can't do a thing, including pressing start.


It sounds as if the xbox it self is locking up. If that is the case than you will need to contact Microsoft directly regarding the issue. I have also listed the steps to trouble shoot the controller as well.

1. Sync system first (By pressing the sync button on the system)
2. Right after you hit the sync button on the system, hit the button on the controller

Try replacing the battery's and or rechargeable battery for the controller. Repeat the sync process above.

Try another controller with your xbox or try your controller with a different xbox. Repeat sync process above.

If another controller works with your system than that would indicate that there is an issues with your xbox controller.

If your controller works with another xbox and no other controllers work with your xbox than there is a issue with your console.

For issues related to the xbox I would suggest contact xbox directly by calling 1800 my xbox.

If possible please rate the solution I have posted.

Aug 25, 2010 | Microsoft Xbox 360 Controller

1 Answer

Wireless controler won,t connect to consol


I'm sure you have tried most of these steps but I'm going to list them any way. So we have a complete picture of the trouble shooting process.

1. Sync system first (By pressing the sync button on the system)
2. Right after you hit the sync button on the system, hit the button on the controller

Try replacing the battery's and or rechargeable battery for the controller. Repeat the sync process above.

Try another controller with your xbox or try your controller with a different xbox. Repeat sync process above of course.

If another controller works with your system than that would indicate that there is an issues with your xbox controller.

If your controller works with another xbox and no other controllers work with your xbox than there is a issue with your console.

For issues related to the xbox I would suggest contact xbox directly by calling 1800 my xbox.

I hope the info listed above has helped in some way.
If possible please rate this solution.

Aug 22, 2010 | Microsoft Xbox 360 Controller

1 Answer

Neither of my xBox 360 wireless controllers will sync with my 360 console. I have tried both contollers with a variaty of battery packs and they still wont sync but i have no problem with my wired...


Remove the batteries from both controllers, and unplug the Xbox for a minute. Now turn the Xbox on by the power button on the console, Install the batteries in your controllers, and hit the Console sync button first, then hit the little sync button on top of the controller.
If this does not work, you can purchase the wired charge pack that you must plug in to the USB port of the console to charge, and this will sync as your wired controller does. When it is synced unplug the wire from the controller and voila. Remember, the charger pack will look like this.

http://www.techsick.com/shop/images/P/xb360-controller-charger-36.jpg

Good luck and be patient.

Dec 19, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 wireless controller not connecting.


it sounds like your controller keeps losing sync with the 360.

- turn them both off
- turn on the 360 with the power button on the console
- wait for it to start up, then press the sync button next to the usb flap on front.
- then press the sync button on the controller (by the recharge connection slot)

That should reset it.

Nov 13, 2008 | Microsoft Xbox 360 Wireless Controller

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