Question about HP Photosmart 3210 Printer

6 Answers

Hp laserjet 1020 ( usb device not recognized )!?

Once i turn my printer on a message displays ( usb device not recognized) although it is proberly installed and i tried to change the usb hup but no use and tried another usb cable but no use also. i dont know wht to do ?? and if i ignored this message and tried to give it an order it sends me an error printing of the document. After installing the CD software for the printer, my USB ports will not recognize the printer. They notice that I've installed a device but they can not recognize what kind of device. The Device Manager shows yellow problem icon "Unknown Device" in 'Other Devices' location.

Posted by on

  • 2 more comments 
  • Jimmy57 Jun 20, 2008

    Hey, Thanks for the helpful comments. I did the reinstall of Xp Pro and the HP software and then plugged in the printer and it worked fine, although I still have two rear USB ports that don't work. I simply don't use those ones. The good ting is that I can now use the (2) front USB's with my wifes camera and my ext. HDD with no problem. I guess this was a simple get the right drivers problem.

  • RAEES UDDIN Nov 18, 2008

    I am having the prroblem with my printer HP leserjet 1020 that " USB device not recognise", I changed 3 USB printer cables but did'nt solve my problem, soloving my problem is highly apriciable for us. We are the honour of an Printing Press. Thanks

    RAEES UDDIN SYED

    Shahdadpur Pakistan.

  • uratcamoarte Jan 21, 2009

    ASRock P4i65G, XP SP3 hp LaserJet 1020..device not recongnised. It work on usb 1.1 port... when I install usb 2.0 drivers it's not working anymore...

  • Anonymous Mar 27, 2014

    It has too much noise before prints and gives error remove usb device from the printer

×

6 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hey friends,

this happen with the printer formatter board, you need to change the printer formatter board. hp part no. CB409-60001

Posted on Jul 18, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try to clean edges of usb with petrol.due to carbon on surface cable loose contact with ports

Posted on Dec 30, 2012

  • muddsar7
    muddsar7 Dec 30, 2012

    try to clean edges of usb with petrol.due to carbon on surface cable loose contact with ports

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem 3 weeks ago. I solve this (with google) by uninstalling completely Universal Serial Bus controllers. You need to unplug all usb devices, and to begin uninstalling each USB Root Hub, one-by-one, starting from the bottom. If you don't see Universal Serial Bus controllers any more, you finish uninstalling process, next, shut down your pc in normal maner. Unplug power cable for about 5 min, plug power cable, start your pc, windows will automatically instal Universal Serial Bus controllers, and I hope it will work. Sorry for my bad English.

Posted on Dec 02, 2008

Change the USB cable use something expensive,
no honestly most of these problems caused by bad quality cables try another cable>>

Posted on Aug 18, 2008

I recently have the same problem with a HP Photosmart Printer with windows XP ( when I connected the printer the message USB device unknown message appeared) Before wasting your time unistalling and reinstalling driver, I strongly recommend this:

Change the USB cable for a new one THAT WORKS PROPERLY FOR USB 2.0 FULL SPEED . What does it mean ?. Well if you have an older cable is very probably that it doesn't work well at USB2.0 full speed (480Mbps) because it's not properly shielded, if you buy a new one check specifications on the box to see if it is prepared for 480Mbps. Testings in other PCs is not relevant unless you're ABSOLUTLY SURE that USB ports are working at full speed in those PCs

I changed old cable for a new one ( Belkin), and no more problems.

Posted on Jun 19, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

I wish that there was a simple, single answer for this. There's only one thing more distressing - no device recognition at all. Here are the most likely culprits:

* The USB device or the USB adapter requires it's own power source. If your USB device or adapter came with an AC power "brick", try connecting it.
* Here's a likely one - the front USB ports on your PC case may be misconnected. I've seen them that way from the factory. It's a good idea to check the connections against specifications. The standard order of connection is Red, White, Green, Black. No more than 4 wires per USB bank are needed.
* Defective device. Do not assume that all PC components work correctly out of the box. I've seen many new USB devices that do not work. If you can, try the device on another PC.
* All drivers are not installed. Some devices will require installing the driver package before plugging in the device. Some devices will also require basic USB files from the Windows CD before the unit will function. The general rule is to always follow installation directions precisely and to have the Windows CD ready.

I will now discuss how to address an unknown device problem which is caused by a driver deficiency.

1. Try to update the unknown device driver from within Device Manager. First try letting Windows search for one. If that fails, go back and choose "Select from a list" and then "Have disk". Browse to the device CD and look for the appropriate Windows folder there. Try browsing to the Windows CD (Win9x folder or i386 folder). Lastly, try updated drivers from the manufacturer's web site.
2. Try uninstalling the unknown device, unplugging the device and rebooting. Replug when back in Windows.
3. Be certain that you have the correct drivers! You may have gotten the wrong CD or a CD with drivers for more than one device on it.
4. Cleaning up in Safe Mode may be necessary. Unplug all USB devices. Reboot the PC. To enter Safe Mode, press the F8 key repeatedly while restarting the PC. Timing is important. Try to press quickly before the Windows logo screen appears. Pressing and holding the CTRL key may work too. Choose Safe Mode and open Device Manager. In Windows 2000 and XP, click View > Show hidden devices. Now locate all USB devices, HID (Human Interface Devices), USB drives and controllers/hubs. Remove all and save the USB Host Controllers for last. When done, restart and replug USB devices one at a time.

Just remember that you are entitled to support from the device maker. If you can't get help, do not hesitate to return the device. Some manufacturers only seem to respond to lost business. It's a shame, but it's true. Send them a message - that you won't accept shoddy goods or lackluster support.

Posted on Mar 26, 2008

2 Suggested Answers

  • 77 Answers

SOURCE: hp laserjet 1020 ( usb device not recognized )!?

I'm not sure, but I think I understand that you're connecting using a USB hub? If so, try connecting it directly to a USB port. Many times an unpowered USB hub does not supply enough power to run a laser printer. Unhook the printer. Go to Printers and Faxes - delete the printer. Hook up directly to a USB port. Let the computer re-install the printer. Let me know Ed

Posted on May 06, 2007

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP Laserjet 1020 powers on but now it's not recognized by my computer anymore. What happened & how can I get it to reconnect?


The solution to this problem is as simple as disconnecting your printer, going into CONTROL PANEL / PRINTERS AND SCANNERS, right click on the icon for your laser printer, then select "remove." Once you have removed the printer in the Control Panel, plug the printer back into your USB port, power it on, and it should plug & play from there.

Jul 20, 2014 | HP LaserJet 1020 Printer

2 Answers

When connected to computer, displys


please install the drivers first and then try connecting

Mar 07, 2010 | HP LaserJet 1020 Printer

1 Answer

Why is my printer showing a idle status and not printing?


Hello,

I believe the printer is connected via USB.
Check in device manager if the LJ 1020 printer is listed.
If yes, go to the driver properties > ports tab and Select the appropriate port for the printer

Alternatively, uninstall the full software and reinstall it again from
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=439320&

- Nikhil

Nov 18, 2008 | HP LaserJet 1020 Printer

1 Answer

Usb device not recognised HP 1005


Version of your OS, please... 1. replace USB cable 2. uninstall last updates for your OS

Oct 16, 2008 | HP LaserJet 1020 Printer

1 Answer

Windows can't recognize the hp laserjet 1020


It could be a bad USB port in the back of your computer.

Are you using this with Windows Vista?

Did the printer work on a different USB port?

Jun 21, 2008 | HP LaserJet 1020 Printer

1 Answer

Hp 1020 usb problem


ok..

remove the s/w through Control panel, add/remove software/programs

go here, for new drivers, hot off the press.

install once again

try it out.

Apr 02, 2008 | HP LaserJet 1020 Printer

5 Answers

Hp laserjet 1020 ( usb device not recognized )!?


I'm not sure, but I think I understand that you're connecting using a USB hub? If so, try connecting it directly to a USB port. Many times an unpowered USB hub does not supply enough power to run a laser printer. Unhook the printer. Go to Printers and Faxes - delete the printer. Hook up directly to a USB port. Let the computer re-install the printer. Let me know Ed

May 05, 2007 | HP LaserJet 1020 Printer

1 Answer

USB speed incompatable


The easiest workaround is to try the printer in another usb port, but not an unpowered usb port extension hub.

Nov 29, 2006 | HP LaserJet 1020 Printer

Not finding what you are looking for?
HP Photosmart 3210 Printer Logo

4,181 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...