Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

2 Answers

Error Code E-000000-0000 I had an error code E-000002-0000 and I completed the *2,8,* and cleared that error up. Now I have the other error. Please help.

Posted by on

  • pattispiv May 03, 2010

    Hi Rylee...

    When I am in service mode no 2 and 3 don't work. Am I missing something?



  • pattispiv May 03, 2010

    Please respond. Your steps don't do anything. Perhaps I am doing something wrong.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 12,061 Answers

Http://www.dndlaser.com/products/kits/pdf/HP%202200%20Maintenance%20Kit%20Instructions.pdf
http://www.blueridgecopier.com/User_Manuals/Ir3300/imageRUNNER%202200_2800_3300%20Reference%20Guide.pdf
THe error code states that the machine doesn't sense the temperature of the fuser getting hotter. Usually this calls for the fixing film unit to be replaced because the thermistor has gone bad.
You may be able to get away with just doing an error reset. Service mode, Copier, Funtion, Clear, Error. Then reboot machine and presto.
Very often E000 is due to a sudden power outage. Possibly because the mod to the DC power supply hasn't been done (replacing a resistor with a capacitor and resister piggybacked). Worth a try.

clearing the error may not fix the fault
Press the *with a circle around it then press 2 and 8 at the same time then press *again /press copier touch button/function/clear/error/ok button then switch off m/c on hope it works




Posted on May 04, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. Error E000 means low temp detected in the fuser unit, Faulty thermistor, lamp or PCB. Check fuser for jammed paper. It’s an issue related to the fuser unit. Try and clear the error by entering the service mode:

  1. Press ADDITIONAL FUNCTIONS, #
  2. Go to #7 Printer and press OK
  3. Go to #4 Printer Reset and press OK
  4. Yes = ( * )
  5. Power cycle unit.

If this does not help, on most units you have to start looking at your Fixing Assy. or Thermistor. Make sure that you do not have a piece of paper wrapped around Upper Fixing Roller or and other foreign substance in that area.


Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on May 03, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i fix it this code in canon ir 3570 copy machine the code 000002


This code is nothing but voltage error code. First you have to cancel the code by doing as below

Service mode ----- function-----clear-----then click on all the options available in the fist page, first click one option then press ok, like wise to all the options available in the first page.

then switch off/on the copier. The copier will be ready.

To avoid this error please put stabilizer for 220v and for 110v put step down with stabilizer.

Oct 10, 2015 | Canon IR3570 COPIER FOR 220 VOLTS ONLY

1 Answer

What is the problem when a Tally T2265+ printer show the error message? How to clear this error message?


it sounds as if this will be a problem with a board and you will need to have it replaced

Jun 20, 2014 | Tally Office Equipment & Supplies

1 Answer

Error code 000002 0006


It's a high voltage error. The machine probably needs the fuser rebuilt.

You can temporarily clear the code in service mode.
(if you dont do it fast enough the screen will shut off, just reboot and try again.)

hit additional functions.....let go
hit the 2 and the 8 key together.... let go
hit additional function ......let go


then on the screen hit
copier...
function
clear
err
then push ok on the screen, after that reboot the machine from the main power switch and it should clear.

May 15, 2014 | Canon for IMAGERUNNER C2020 C2050 C2058...

1 Answer

WHAT Cannon image runner 2525 ERROR CODE 000002


The main thermistor (TH1) has poor contact or open circuit. The thermal switch (TP1) has open circuit. The SSR is faulty. the DC controller is faulty.
The temperature of the fixing roller does not reach 100C with 2 min after it has exceeded 70C.

Apr 28, 2014 | Canon imageRUNNER C6800 Copier

1 Answer

Error code +0001 +131 000002-3169+0813


horizonal movement is the problem. Usally cleaning the carriage bars will clear this up if not a new motor is needed

Dec 26, 2012 | TallyGenicom 2265+ Matrix Printer

1 Answer

Canon CLC 3200 error 000002-0102


Hello,

This is mainly caused by Power Problem in cannon 3200, Change the complete fuser assembly as one of the thermistors has gone open circuit, just by ordering up the single parts costs the same as buying the complete thing. Also, if required, reset the code *28* function.


good luck, feel free to get more assistance, do rate the solution if got help.

Dec 09, 2010 | Office Equipment & Supplies

1 Answer

Error code 000002-0010


You need to clear this fuser roller heat rod error in svc mode.

Additional Functions="star"
2and8= hit both keys same time.

Svc mode= star 2and8 star

copier/functions/clear/err/ok

reboot

If there is areal problem with fuser heat rods it will code again.

Nov 08, 2008 | Canon imageRUNNER 5000 Copier

1 Answer

Error code 000002 on cannon image runner


You have to get into service mode and clear the code. First, press the aditional funcation botton on the control pannel then the numbers 2 & 8 at the same time then press the aditional funcation key again. The diplay should change. Press the copier box and the at the top in the middle of the display " Funcation" the display changes again, then in the 2nd colum about half way down you will see "Clr" touch that box and then at the bottom right of the display touch the " OK" box then turn the main power switch off then back on and that should solve the problem. You may have a bad power problem with the wall outlet if it is not the right voltage, it will play havice with the copier. Good Luck

Mar 31, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

965 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Computers & Internet Experts

Computer Links

Level 3 Expert

2385 Answers

Tony

Level 3 Expert

2600 Answers

old marine
old marine

Level 3 Expert

1972 Answers

Are you a Canon Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...