Question about Acer Aspire 3003WLMi Notebook

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Freeze at logon screen

My acer laptop is having a lot of issues with freezing when it gets to the logon screen. The system has Windows 7. The mouse gets sluggish and you can type about two letters in the password. I can still get into the system with Remote Desktop and everything works fine (mouse/Keyboard). Safe Mode with Networking also works. I have done an msconfig and stopped all the startup programs but really the only thing done to this computer is Simply Accounting had been installed on it. I removed that and still no good.

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Create new user inj safe mode with networking take backup of your data which is in old user. to take back up got to c:\user\ ( YOUR USER NAME ). try to login with new user. still if you face same problem go with system restore.

Posted on May 04, 2010

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Posted on Jan 02, 2017

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Are youable to move your mouse pinter, it sounds like it's freezing on logon prompt, or if youhave only 1 user at your desktop. either way if you canreboot into safe mode by pressing f8 as it bootsup, then if you have some antispyware program run it. if you cant get into safemode, take the HDD out of your computer and scan it on another Pc that has an upto date virus/antipsyware program.

Failing that from safe mode again, modify the startup entries from the registry using "regedit" and remove anythign that looks dodgy.

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try simpler options first. antispyware is most probable cause.

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