Question about Maytag Dependable Clean Top Load Washer, MAV3955EWW

1 Answer

Knocking noise durng spin cycle

My wife tried to wash our king size comforter a few weeks ago and when it tried to start washing there was a high pitch noise like it was jammed. When I lifted the lid, there was a bit of a burning smell.

Since then, it still washes fine but when it hits the spin cycle, there is a knocking noise that gets louder as the cycle completes. It gets so loud by the end that it sounds like someone is hitting the side of the washer. I have tried lifting the lid when this is happening and it looks like the basket is off center.

Have we done major damage to the washer? I took the front cover off and didn't see anything at first glance. The three main springs were all in place.

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  • hedgehog2271 Mar 26, 2008

    This washer is a Maytag Dependable Care top load. LAT9634

  • hedgehog2271 Mar 31, 2008

    How do I remove the agitator? Is there a link to a repair guide with pictures that I can read through?

  • hedgehog2271 Mar 31, 2008

    I removed the agitator (removed the screw inside the basket on the stem and pulled it up). The main shaft appeared to be fine. Hard to tell if it is bent because it is only 3 or 4 inches long.

    I put my hand under the front lip of the machine and could feel the belt and it appeared to have good tension. Do I need to look at it for something in particular?

  • hedgehog2271 Apr 28, 2008

    Well as it turned out, I bought a new washer/dryer because I thought there must be something major wrong with it. When I was pulling out the old washer, I tipped it up so that I could see underneath and I saw that the belt had a spot where it was worn almost halfway through. The knocking noise must have been when that part of the belt made its way around and probably slipped on either the main shaft or the motor. I replaced the belt and it fixed the knocking problem.

    After much debate with my wife, we decided to keep the new washer/dryer.

    Thanks for the help.

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Remove the agitator and inspect the main shaft on the gear box.and check the belt underneath.if the shaft is bend you will need a new gearbox. hope this helps.

Posted on Mar 26, 2008

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