Question about Sony NWZ-E436F MP3 Player

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Product replacement plan

I purchased a sony mp3 with a product replacement plan on 1/22/09. I have been having problems with it for 2 months. Sony's warranty states 90 days labor, and 1 year parts. Walmarts product replacement plan( that I also purchased) states it will replace product 1 year after the manufacture warranty expires. Walmart registration site states that both parts and labor expired. How can this be if I have till 1/22/11 for the product replacement plan. Can a supervisor from walmart answer this before the better business bureau is notofied. Thanks for your time, Mike

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Take the player and all your documentation to your local walmart and exchange the player at the customer counter.

Posted on May 04, 2010

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