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I have the delonghi DEN500P and the unit runs but does not condense any moisture. Fan works.

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Here is a tip that I wrote about that problem...


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Delonghi dehumidifier is not drawing in liquid, have run it all night but nothing and there is still mist on windows, can you please advise

It's basically an air conditioner so if the fan is running---the condenser not plugged up via rats nest---lint----the float switch working---if possible tip over switch working----the system maybe low on refrigerant

May 31, 2017 | DeLonghi Dehumidifiers

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Our DeLonghi condensation removal system no longer removes moisture; it appears to run fine; the lights indicate all systems are on. I have cleaned the filter; cleaned the tube; disconnected the tube; set...

There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket


Aug 28, 2011 | DeLonghi DH100P Dehumidifier

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I just came home to my DeLonghi (DEN500P) leaking on my basement floor. The bucket will not fit flush because the clear drainage tube has detached. I use the manual emptying method. I have the manual,...

there should be a pump somewhere near the pan, the pickup for the pump must go into the drain pan somewhere if you can find the pump, the nipple the hose attches to is close by please rate

Aug 01, 2011 | DeLonghi DE500P Dehumidifier

1 Answer

The unit just stopped extracting any moisture from the air. The fan runs and the compressor sounds like it turns on. I use the bucket to capture the moisture so do not have the pump on for the hose.

If the unit isnt extracting moisture in the air you have one of two problems a leak in the refrigeration system or the compressor is locked up. In my experience its probably a leak in the refrigeration system because they make the dehumidifiers very cheap and the coils are paper thin. Delonghi has a lot of issues with there dehumidifiers and any other appliance they make. Check to see if the compressor is running if it is then you have no freon in the system. You can access the compressor by the back panel and you will know if it is running. If it is a refrigeration leak buy a new unit it will be a whole lot cheaper and less stressful,.
If this helps please rate me.

Jun 27, 2011 | DeLonghi DE500P Dehumidifier

1 Answer

Runs but doesn't work (no water accumulates)

It sounds like what you hear working is the fan. The unit also has a compressor; if the compressor is bad or the freon is gone, the fan will run but the coils wont cool to remove moisture from the air.

Jun 26, 2011 | DeLonghi DE500P Dehumidifier

1 Answer

Does not extract moisture. Fan runs and air flows through.

the units low on refrigerant and needs a recharge,this happens a lot with these type of units

May 19, 2011 | DeLonghi DE500P Dehumidifier

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DeLonghi DEN500P Dehumidifier Humidistat

I have the delonghi DEN500P and the unit runs but does not condense any moisture? The appropriate buttons have been set to bring the unit humidity setting well below humidity in room

Aug 03, 2009 | DeLonghi Dehumidifiers

1 Answer

Dehumitifier wont condense water

This happened to me after the unit was turned on after being off all winter. I've had it just two years. After speaking with "support" I gather that it needs a new condenser, perhaps just because the freon may have escaped. It may be a sealed unit. Anyway, the math works out to simply discarding it and buying a new one. For me, this means not buying a DeLonghi. By the way, their service centers are strategically placed in remote areas to attract the fewest claims HD

May 03, 2009 | DeLonghi DE500P Dehumidifier

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LG LD65EL Dehumidifier doesn't work properly

What do you have the humidity level set at on your dehumidifier? The average is 65%. Make sure you do not have it set at 75% because if you do this could be causing it to keep the humidity so high.

Jul 02, 2008 | LG LD65EL Dehumidifier

1 Answer

Unit Runs (fan and condenser) but no water?

By condenser I assume you mean the compressor is running. Is there ice forming on the front coil?

Jan 08, 2008 | Comfort-Aire BHD-651 Dehumidifier

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