Question about GE Spacemaker JVM1640SJ Microwave Oven
I advise customers to always turn on the hood vent exhaust fan whenever cooking on the stove top to help keep grease, steam, and heat out of the controls of the microwave.
The heat is affecting (and may have damaged) your membrane keypad.
In some cases, this can lead to the microwave's coming on by itself, which can lead to a fire.
So if it does anything odd or comes on by itself (even once!) be sure to keep it unplugged or keep the door open when not in use.
And as with any microwave oven, never leave it running unattended.
Once you know your keypad is damaged (if it fails again) then it will have to be replaced.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.
But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.
In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.
Either way, we can let you know what your options and costs would be and send you other helpful info.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
We're happy to help you. Once we have all your information and offer a final solution, we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Microwave Oven Control Panel Repair Nationwide
Posted on May 04, 2010
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Posted on Jan 02, 2017
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