Question about SanDisk Sansa m240 MP3 Player

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I need my mp3 player back!!

My sansa m240 mp3 player turns on but it is frozen. I have had it only a little over a year. I really need it back and running. Need help please.

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  • Anonymous Mar 26, 2008

    My SANSA m240 just locked up while I was playing the radio. I have replaced the battery and left the battery out over night and the thing still doesn't work. The thing is not on hold. When I push the power it now says initializing but doesn't do anything else. The only way I can turn it off is by removing the battery. When I plug it in to the computer it doesn't load.

    What should I do? David.W.Bloom@gmail.com

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  • 3 Answers

Just hold on the power button 20 seconds, its works for me.

Posted on Apr 05, 2008

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1 Answer

After I power up my Sansa, it just says 'Sansa m240' and will stay frozen on that.


Seems like a firmware problem. Try upgrading your firmware or resetting your device if its possible.

Jun 16, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

Screen frozen when powered on


turn it off, take out the battery, then replace it, turn it back on. see if this helps.

Mar 15, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Need my mp3 player back!!


My SANSA m240 opens but not working , I have replaced the battery and the thing still doesn't work. The thing is not on hold. When I plug it in to the computer it appears in my computer window but does not open & it hangs up .
What should I do? kamilsticky@gmail.com

Mar 26, 2008 | SanDisk Sansa m240 MP3 Player

9 Answers

Lost my instructions to my sandisk sansa m240 mp3 player


I looked long and hard and was able to find the answer.. It should not be this hard but here you go; Its the link to the pdf file:

http://www.sandisk.com/Assets/File/pdf/retail/Sansa_ug_Eng_m200.pdf



Glad to help!

Jan 10, 2008 | SanDisk Sansa m240 MP3 Player

3 Answers

Frozen screen


Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.

 

Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.

 

 

Oct 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

May 04, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Player will not start


Call Sandisk support. This is a problem with a batch of M240's from 2006.

Mar 09, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

New SanDisk Sansa m240 MP3 Player


there are 2 usb choices on the sansa m240 one is msc the other is auto detect. msc is for downloading new upgrade software i beleive , because thats the setting sndisk has you set it on to download new upgrade software .it stands for mass storage class .it may need to be on auto detect .

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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