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HP deskjet 842C - used to work but now cannot connect - please advise

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Hi,

what is the error message that u are getting while trying to connect ur printer???

have u installed the drivers for this printer???

which operatig system are u using???

please reply me back with the above information...

try this also...

> unplug the usb cable from the printer
> switch off ur printer and also the computer
> restart your computer as well as the printer
> plug the usb cable
> check whether u have the found new hardware wizard popping up on the bottom right corner of the computer
> if it is installing the drivers automatically, well and good... wait for few mins and try to print...
> else if it is asking for the cd to install the drivers, then insert the cd which came along with the printer.

please reply me back

thanks and regards
agnel

Posted on Mar 26, 2008

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