Question about SanDisk Sansa c240 MP3 Player
I had a c240 v1, had problems, just received y'day a new c240 v2 on an RMA. It has the very latest firmware on it. No USB option. I'm a Rhapsody To Go subscriber (have an e260 also) and I can't use Rhapsody to put music on the c240. It sees the player, looks like I'm dragging music there, but only folders with the artist name appear, no tracks, even when viewed directly in Windows Explorer. When disconnected, the Playlist I created within Rhapsody appears, but it's empty. How can I get the USB option back, or is it necessary? And can you actually get music to transfer from Rhapsody, onto a c240? Couldn't with my v1 either. Thanks! M. in Georgia
My Sandisk c240 v2 Ipod does not have USB option.
My PC was not detecting this ipod.
In "My Computer", I could not find it in 'Devices with Removable Storage' on the list...
When I connected it to my PC (Windows xp), the display on the Sandisk indicated "connected" and "writing". However, I was not able to get the computer to recognize this device.
My problem was uploading mp3 songs from my computer to the player.
I went to a tab "Copy to CD or device"...I saw on the right hand side a list of the 5 default songs that are already in a folder called 'Music' (there were other folders like 'Record', 'Photo' etc)... so I tried to upload the songs under that 'Music' folder.. but when I played my player again, it didn't show the songs (except the 5 defalt ones).
I could not add or remove songs... it just didn't appear to be pluged in.
You can find a manual at this web page:
You can also download the manual from the following URL:
Try the following site:.
I went to the following site:.
Then I clicked on MSC mode link.
SOLUTION 2 - Connect the device to the PC in MSC mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
Fuze/e200: Go to Settings > System Settings > USB Mode & select MSC
Clip: Go to Settings > USB mode & select MSC
See List of Sansa players with instructions on enabling MSC mode
Then I was taken to the following site:
There I followed the instructions given below:
1. Turn off your player.
2. Slide the Hold switch at the bottom edge of the player towards the REC button, so that the orange indicator is visible.
3. Press and hold the << (rewind) button.
4. With the << button held down, connect the player to the PC.
5. Release the << button once the player is detected
Now, my PC recognizes my Ipod and I am able to copy music files as well as Voice Recoded files from / to ipod.
Posted on Feb 12, 2009
Bottom line is that this player is a good looking, promising piece of ****. I'm on my 2nd one (thought the 1st was just a fluke of bad luck). It seems as though sandisk sells this with very little useful support at a fairly cheap price so that no one will follow up on it. They keep raking in money for defective products and no one does anything about it. I'll never buy another prduct from them.
Posted on Apr 24, 2008
Sorry about the delay...I understand that you are getting device certificate error..There are two ways you can solve the device certificate..the first one is by formatting your device and the second one is by updating the firmware..I understand you have done that already..maybe something went wrong when you were doing the firmware upgrade..You should be able to transfer music from rhapsody to your device..You have to make sure that the songs you are trying to transfer to your device have the proper license..If after you have done all the steps above you are still having the same problem..you can contact me and I will be more than happy to assist you..or you can contact sandisk at 1-866-726-3475..I hope that helps
Please rate accordingly
Posted on Mar 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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