Question about Maytag Neptune Washer
Hey there I have a Maytag Neptune washer model number MAH3000AWW. I was washing cloths and went out to get them because it had stopped, I opened the door and the cloths were soaking wet. Not with soap but like it was in the rinse cycle and it just stopped. I tried to start it in the spin cycle and it would turn it made a low volume noise every time it was supposed to start spinning and then it would stop. Now it wont even make any noises and the drum is full of water. Does anyone have any idea what could be the problem?
Thanks for using FixYa. Usually water not draining at all is due to the drain line that is clogged and/ or because of kinked drain hoses that’s attached to the Drain Pump. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. If you think that this isn't easy to do--and you may need special tools—then you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. Please do accept the solution if the issue is resolved or post a comment for further assistance.
Posted on May 03, 2010
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Posted on Jan 02, 2017
Does it agitate and does the door lock light come on? Theres a panel on the back you can take off via 4 screws. Here you can check the belt and watch to see if it spins or moves at all. If the door lock light comes on, and you here the door click. Than chances are your motor control board is bad. Seen this many times. Im actually replacing one tomorrow on the exact washer.I believe the part # is 22004045. Heres a diagram. If the door doesnt lock than you need either a lock assy or a new computer for it. The computer is in the top panel where the timer is. If you look at it you should see a burnt resistor. If no burnt resistor than its more likely th lock assy. Ill try and find the part # for the lock and computer, and a digram. Hope this helps. Dave www.washermd.com
Posted on Dec 19, 2008
there are 2 wires going back to the board. They connect to a blue harness. Make sure their is continuity thru the harness. It connects to 3 out of balance swithches. Also check to see if lock light comes on.
Posted on Jul 07, 2009
Your tub seal leaked water into the tub bearings causing them to fail. Maytag only offers the bearings as part of the outer tub assembly and the repair can be pricey. A little research may turn up a service company in your area that has the tool to replace only the tub bearing. The repair becomes more affordable that way.
Posted on Jan 25, 2010
Testimonial: "Thank you. You gave me enough evidence now to get a new washer. Any recommendations? Most reliable front loaders."
most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.
Hope this helps _MJ_
Posted on Jan 31, 2010
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