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go to Dektop / My Computer
u will c all the drives....i mean..... c: d: etc
locate ur CD/DVD rom drive,..letter...d: or e: etc..
select ur CD/DVD rom drive
right click and chose option Eject...
u r set...
Try this out, instead of updating you drivers, remove the former driver totally first by selecting Rollback driver, then uninstall the hardware(i.e your DVD-RW) from your system, then go online to download a new driver for it. After this, scan your system for hardware changes in the Device manager page, then when it prompts for the driver, use the new driver that you downloaded to install it. Hope it helps you out. Goodluck
Hi, according to what I understand the unit works for some situations especially but you cannot visualize the content, in this case the problem that you one presents shows off to be Cd-DVD's unit that this trumping, if the equipment this one even in guarantee, you must come to an CAS or Center of Authorized Service, in order that they diagnose and replace the unit
Try unistalling the dvd drive in device manager. Go to my computer click on view system information. Then click on hardware, then click on device manager find your dvd drive then right click and unistall a warning window will popup click ok. Once you unistall it restart the system and windows will find new device and reinstall the device driver. Then check if this fixes the problem. if this dosnt fix the problem try removing the dvd drive from the laptop and reinsert it. Sometimes the connection losses contact with the terminals.
Hello olejonok, I ran into this problem while helping a friend with her laptop. Here is the solution:
1) Visit the following webpage: http://esupport.sony.com/perl/swu-download.pl?template=EN&mdl=&upd_id=2031&SMB=YES
2) Download "SOOOTH-01106200-US.EXE" 3) Run the program and follow the instructions, then reboot. There are several registry filters which, when removed and the system rebooted, re-enable your drive. Applies to: DVR-K17 VGN-CR220E PCG-5J2L